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Water Street Hotel & Marina, an Ascend Collection Hotel

★★★★·9.3/ 10Excellent
AAscend Hotel Collection·Choice Privileges·Hotels
24 rooms· Check-in 04:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 22 facilities +
Review
Official

At Water Street Hotel & Marina, an Ascend Collection Hotel, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. For guests with their own vehicle, parking facilities are provided. At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Desire to unwind? Make the most of your visit at Water Street Hotel & Marina, an Ascend Collection Hotel with accessible amenities such as daily housekeeping. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at Water Street Hotel & Marina, an Ascend Collection Hotel come furnished with linen service to cater to your needs and comfort. A few accommodations at Water Street Hotel & Marina, an Ascend Collection Hotel also include unique design elements like a balcony or terrace. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site shared kitchen available. At Water Street Hotel & Marina, an Ascend Collection Hotel, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

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Guest scores & sentiment

From 229 guest reviews · multi-source · as of 2026-07-12

Guests praise spacious suites, full kitchens, and screened river-view balconies. Common complaints include high pet fees, aging furniture, inconsistent cleanliness, mediocre breakfast, and occasional poor service.

Dimension scores · cross-source

Value9.0
Service9.0
Location9.0
Facilities8.8
Cleanliness8.8
Surroundings8.8
PraisedSpacious condo-like suites · Fully equipped kitchens · Enjoyable screened porches · Quiet location near town
ComplaintsPoor maintenance and worn furniture · Inconsistent cleaning standards · Unwelcoming front desk service · Controversial extra fees

KEYIdeal for families/long stays. Avoid if sensitive to pet fees, aging decor, or strict cleanliness standards.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to go downtown?
Located in a quiet waterfront area, it is about a 10-minute walk to the historic city center with local shops and restaurants nearby.
roomWhat are the features of the room types and facilities?
All suites feature spacious, apartment-like layouts with fully equipped kitchens and laundry facilities. Each room has a private patio with outdoor furniture.
familyIs this hotel suitable for families?
Highly recommended for families due to spacious suites and full kitchens. 46 family travelers praised the layout, though some smaller bedrooms may feel cramped.
coupleHow is the experience for couples?
Couples enjoy the quiet waterfront setting and scenic balconies. The full kitchen adds a homely touch, but some guests noted aging furniture.
diningWhat is the situation regarding breakfast and dining?
Rooms have fully equipped kitchens for self-catering. Breakfast quality is rated as mediocre or sometimes missing by guests, so nearby local restaurants are recommended.
serviceHow is the level of hotel service?
Service scores 9.0/10 with generally friendly staff, though some guests reported cold service and inconsistent cleanliness. Clear communication upon arrival is advised.
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