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BQ Augusta Hotel

★★★★·9.3/ 10Excellent
·Hotels
Check-in 02:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageAll 65 facilities +
Review
Official

Located close to Palma de Mallorca's Port, the hotel is just a 5-minute drive from centre of Palma. With its attractive old town and harbour, this hotel is an excellent base to explore the city and the surrounding region. History and architecture enthusiast will appreciate the fact that a pleasant 30-minute walk will place them right among the numerous galleries, the opera house and the famous cathedral. The airport is about 20-minute drive away. The hotel offers 74 modern and spacious rooms, equipped with air-conditioning, satellite TV and bathroom with shower and hairdryer. Guests will appreciate the clear water of the on-site pool with lounge area, and the spacious elegance of the air-conditioned rooms after an eventful day.

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Guest scores & sentiment

From 506 guest reviews · multi-source · as of 2026-07-05

Guests praise the cleanliness, spacious rooms, friendly staff, and extensive breakfast. Main complaints involve the remote hilltop location requiring transport, limited pool hours, occasional maintenance issues like soundproofing and plumbing, and extra charges for parking.

Dimension scores · cross-source

Value9.0
Service9.0
Cleanliness8.9
Rooms8.8
Surroundings8.8
Facilities8.5
Location8.0
PraisedSpacious and clean rooms · Attentive and friendly staff · High-quality breakfast · Modern and comfortable facilities
ComplaintsRemote location requiring transport · Limited pool opening hours · Poor soundproofing in some rooms · Paid parking

KEYSuitable for those with transport access. Verify parking fees and breakfast inclusion. Avoid if prioritizing walkability or quiet.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? Is it far from the city center?
Located in La Bonanova, it is a short drive from Palma center but requires transport due to its hilly position. The location score is 8.0, noted for quietness but reliance on taxis or buses.
diningHow is the breakfast? What are the options?
Breakfast is highly praised for its variety and quality, a major pro. The hotel features a restaurant and coffee shop, contributing to the high service dimension score of 9.0.
roomAre the rooms spacious and clean?
Rooms are generally spacious and clean, with a cleanliness score of 8.9. Some offer city views from balconies. Despite minor defects, the overall experience is positive.
serviceHow is the staff service?
Staff are friendly and professional, often noted for small surprises, earning a service score of 9.0. Highly rated by all traveler types, with a 99% recommendation rate.
facilityIs there a swimming pool? Are there opening hour restrictions?
The hotel has an outdoor pool with a sun terrace, but some guests note limited hours or maintenance issues. Facility score is 8.5; confirm hours before booking.
policyWhat are the check-in/out times? Are pets allowed?
Check-in is at 14:00 and check-out at 12:00. Children are allowed, but pets are not permitted. Non-smoking rooms and 24-hour front desk are available.
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