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Palais Pálffy Apartments Vienna

★★★★·7.8/ 10Good
·Hotels
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 62 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-23

Guests praise the central location and comfortable beds. Major complaints include lack of front desk support, poor communication, malfunctioning AC/TV, thin soundproofing, inadequate kitchen equipment, and weak Wi-Fi.

Dimension scores · cross-source

Location9.0
Rooms7.4
Cleanliness7.3
Value7.0
Wi-Fi6.9
Surroundings6.6
Facilities6.5
Service6.1
PraisedExcellent location · Comfortable bed · Clean rooms · Excellent central location
ComplaintsLack of front desk/staff assistance · AC/heating malfunctions or missing · Poor WiFi connection · Incomplete kitchen amenities

KEYSuitable for self-check-in travelers valuing location. Note: no front desk, bring cookware, and expect potential maintenance issues.

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