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Tsukino Yado Sara

★★★★·9.4/ 10Excellent
·Hotels
Offsite parking discounted rates availableAir conditioningFamily roomsSaunaParkingInternet accessAll 12 facilities +
Review
Official

With a stay at Tsukino Yado Sara in Hakone (Yumoto), you'll be within a 15-minute drive of Hakone Kowakien Yunessun and Hakone Open Air Museum. This ryokan is 6.9 mi (11.2 km) from Lake Ashi and 7.3 mi (11.8 km) from Hakone Shrine. Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access. Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite. At Tsukino Yado Sara, enjoy a satisfying meal at the restaurant. Stay in one of 55 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature spring water baths and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

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Guest scores & sentiment

From 160 guest reviews · multi-source · as of 2026-07-18

Guests appreciate the abundant free drinks/snacks, clean modern rooms, delicious dinner portions, comfortable beds, and convenient station access. Common complaints include the balcony bath being non-spring water requiring self-filling, inconsistent staff attitudes, unreserved private baths with maintenance issues, and a lack of traditional ryokan atmosphere.

Dimension scores · cross-source

Rooms9.4
Facilities9.4
Cleanliness9.4
Service9.1
Surroundings9.0
Location8.9
Value8.2
Wi-Fi7.5
PraisedHigh cost-performance with meals/drinks · Unique private balcony baths · Popular free drinks and late-night snacks · Convenient location near station
ComplaintsAging facilities and poor hygiene details · Weak water pressure and unstable temperature · Inconsistent and cold service · Not true hot spring, small open-air baths

KEYSuitable for budget travelers seeking modern amenities. Manage expectations for traditional service, check private bath rules, and note the balcony bath is non-spring water.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? How is the transportation?
Yes, guests praise its convenient location near the station (dimension score 8.9). It is within walking distance to attractions like Hakone Open Air Museum.
diningHow is the dining? Are there free snacks?
Dinner is delicious with generous portions. Guests also highly appreciate the abundant free drinks and snacks available throughout the day.
facilityAre there private hot spring baths in the rooms? Is it real onsen water?
Some rooms have balcony baths, but they require self-filling and are not natural hot springs. Public sauna and steam rooms are available. Private baths are first-come, first-served.
roomAre the rooms clean? Are the facilities modern?
Rooms are very clean and modern (room dimension score 9.4). They feature AC, coffee machines, and balconies. Some deluxe rooms include massage chairs and comfortable beds.
familyIs this hotel suitable for families with children?
Although facilities are new and family-friendly in style, the hotel explicitly states 'Children not allowed'. Rooms are also generally compact.
coupleWhat are the advantages for couples staying here?
Ideal for young couples seeking relaxation. Guests appreciate the high cost-performance, free late-night snacks, and semi-outdoor bath experiences in a tranquil setting.
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