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Sheraton Westport Chalet Hotel St. Louis

★★★·8.4/ 10Recommended
·Hotels
Check-in 04:00 PM / out 11:00 AM
Proposal/romance packages availableComprehensive recycling policyNo single-use plastic strawsNo single-use plastic stirrersExpress check-outFireplace in lobbyAll 65 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out and safety deposit boxes provided by the front desk services. Repeatedly enjoy your best-loved attire with the aid of the dry cleaning service available at Sheraton Westport Chalet Hotel St. Louis. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a coffee or tea maker and instant tea. Maintain your cleanliness and feel revitalized using a hair dryer available in select guest restrooms. Each morning at Sheraton Westport Chalet Hotel St. Louis, a scrumptious, homemade breakfast kick-starts the day. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour. Indulge in the numerous pursuits available at Sheraton Westport Chalet Hotel St. Louis. Treat and spoil yourself by taking a trip to salon.

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Guest scores & sentiment

From 223 guest reviews · multi-source · as of 2026-07-12

Guests praise the convenient location, friendly staff, and comfortable beds. Common complaints include outdated facilities, inconsistent housekeeping, booking errors, and limited club lounge supplies.

Dimension scores · cross-source

Facilities8.0
Location8.0
Service7.8
Surroundings7.8
Cleanliness7.6
Value7.0
+ PraisedFriendly and professional staff · Comfortable beds and spacious rooms · Good food quality · Convenient location near offices
- ComplaintsAging facilities needing renovation · Poor soundproofing and AC noise · Inefficient front desk service · Housekeeping and maintenance lapses

KEYSuitable for those valuing location and service. Verify room types beforehand and expect older facilities.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?+
With a location score of 8.0, guests praise its convenient position, rich surrounding dining options, free airport shuttle, and free self-parking.
diningWhat dining options are available? How is breakfast?+
The hotel features Lucerne Restaurant for American cuisine and a bar, plus room service. Breakfast is available at an extra charge, though some family guests noted average value.
roomAre the rooms comfortable? What special features do they have?+
Beds are highly rated with pillowtops and deep soaking bathtubs. Free WiFi is provided. However, some guests reported poor soundproofing, AC noise, and missing fridges in certain rooms.
serviceWhat is the level of service like? How are the staff attitudes?+
Service scored 7.8. Guests consistently praise the friendly and professional staff. However, business travelers noted occasional low check-in efficiency and isolated reports of cold front desk attitudes.
facilityWhat leisure and fitness facilities does the hotel offer?+
Facilities scored 8.0. Amenities include a 24-hour business center, fitness center, seasonal outdoor pool, and access to a nearby indoor pool. The elegant lobby features a fireplace.
policyWhat are the check-in/out times? Are pets allowed?+
Check-in is at 16:00 and check-out at 11:00, with express options available. Pets are allowed. The property is smoke-free and offers accessible parking.
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