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NAPA GEM SUITES by LUXEL VILLAS

8.9/ 10Recommended
·Apartments
Offsite parking discounted rates availableAir conditioningSwimming poolLift / ElevatorFax/photocopyingSoundproof roomsAll 40 facilities +
Review
Official

Enjoy the convenience of complimentary Wi-Fi and concierge services, along with a terrace offering scenic views. Savor local and international cuisine at one of the hotel's two restaurants, including Cafe Melicia, or take advantage of room service during limited hours. Unwind with a drink at the bar/lounge. Cooked-to-order breakfasts are available for a fee. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is available for a surcharge (upon request), and free self-parking is provided onsite. The hotel's 59 air-conditioned rooms offer refrigerators, minibars, and flat-screen televisions with cable programming. Bathrooms include showers, complimentary toiletries, and bidets. Additional conveniences comprise phones, safes, and desks. Kew Hotel is located in the Cogon district of Tagbilaran, a short drive from the Cathedral of San Jose and Tagbilaran Wharf. It's also within a 5-minute drive of Bohol National Museum and Lite Port Center.

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise spacious, modern apartments, smart features, cleanliness, and responsive WhatsApp support. Common complaints include nighttime noise from young groups, firm mattresses, mold near AC units, pool closures/maintenance issues, and surrounding construction.

Dimension scores · cross-source

Service9.3
Rooms9.2
Cleanliness9.2
Wi-Fi9.0
Value9.0
Facilities9.0
Location8.9
PraisedSpacious, modern and clean · Quiet location near dining · Well-equipped apartments · Friendly staff and responsive communication
ComplaintsMissing pool toilets/bins; pool occasionally closed · Poor rear path lighting and overgrown vegetation · Worn furnishings and interior details · Nighttime noise from young groups and lack of security

KEYSuitable for self-drive travelers accepting firm beds/noise. Check pool status; sensitive guests should note maintenance issues.

FAQ · grounded in hotel data & reviews

locationHow far is the hotel from the beach, and is transport convenient?
Located about 800 meters from Sandy Bay, it is within walking distance. Please plan your route in advance due to occasional nearby construction.
roomWhat are the room facilities and living experience like?
The spacious apartments feature a full kitchen, AC, flat-screen TV, and free WiFi. With a room dimension rating of 9.2 from 75 reviews, they suit home-style stays.
roomHow firm are the mattresses, and how is the soundproofing?
Several guests note the mattresses are firm. While some rooms offer soundproofing, nighttime noise from gatherings may still occur, so light sleepers should be aware.
facilityAre the pool and children’s playground open?
Amenities include a pool, children’s playground, and Japanese garden. However, reviews mention pool closures or maintenance issues, so confirm availability via WhatsApp before arriving with kids.
coupleIs this hotel suitable for couples?
32 couple travelers praised the modern amenities and large TVs, with some units offering Nespresso machines. The private layout makes it ideal for romantic getaways.
policyWhat are the check-in/check-out times, and are pets allowed?
Check-in is at 15:00 and check-out at 11:00. Children are welcome, but pets are not allowed. Please inform the property of any special requests in advance.
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