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Hotel Neue Post

★★★★
·Hotels
Offsite parking discounted rates availableLong-term parking (surcharge)Free breakfast24-hour front deskLuggage storagePaid WiFiAll 28 facilities +
Review
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the exceptional service, gourmet food, and rooftop pool, feeling at home. Complaints focus on outdated rooms, poor soundproofing causing noise, and limited views or privacy in some annex rooms.

Dimension scores · cross-source

Service7.6
Facilities7.6
Cleanliness7.6
Surroundings7.6

KEYIdeal for food, spa, and family travelers. Request rooms away from streets to avoid noise; check room type for facility condition.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What landmarks are nearby?
Located in central Innsbruck, it is within walking distance of Maria Theresa Street and the Triumphal Arch. A free ski shuttle is available for easy access to slopes.
diningIs breakfast included? What dining options are there?
Yes, a complimentary buffet breakfast is provided. The hotel also features a coffee shop/cafe and a bar/lounge, praised for its excellent cuisine.
facilityDoes the hotel have a swimming pool?
Yes, the hotel features a popular rooftop pool where guests can relax. It is highly recommended in guest reviews.
serviceHow is the service quality?
Service is highly rated with a 99% recommendation rate. Guests praise the warm, attentive staff and home-like atmosphere. Multilingual staff assist with tours and tickets.
roomWhat are the room facilities like? Any things to note?
Rooms feature flat-screen TVs, free Wi-Fi, and private bathrooms. However, some reviews note dated facilities, poor soundproofing, and limited views or privacy in certain rooms.
policyWhat are the check-in/out times? Are pets allowed?
Check-out is at 11:00. The hotel does not allow pets or children. Please verify specific check-in time requirements in advance.
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