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Silversmith Hotel Chicago Downtown

★★★★·9.4/ 10Excellent
·Hotels
1897 opened· 144 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 42 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with air conditioning to improve your stay. Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Indulge in the numerous pursuits available at Silversmith Hotel Chicago Downtown. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 616 guest reviews · multi-source · as of 2026-07-04

Guests praise the prime location, exceptional staff service, and cleanliness. Main complaints involve L-train noise, aging facilities, parking fees, and occasional communication issues.

Dimension scores · cross-source

Location9.6
Service9.2
Cleanliness9.1
Surroundings9.0
Value8.8
Facilities8.7
PraisedPrime location and convenient transport · Friendly and professional staff · Clean, comfortable, and well-designed rooms · Free drinks and coffee provided
ComplaintsUndisclosed hidden fees · Poor lighting or dated facilities in some rooms · Inconvenient and expensive parking · Isolated cleanliness or security issues

KEYIdeal for those valuing convenience and service. Request back-facing rooms to avoid train noise and verify parking fees.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what nearby amenities are there?
Located in the heart of the Loop near Millennium Park, it offers excellent access to dining and transit, scoring 9.6 for location.
serviceWhat is the quality of the staff service?
Staff service scores 9.2/10, with many guests praising specific employees like Beverly and Enrique for their exceptional attentiveness.
roomWhat are the room facilities and cleanliness like?
Rooms are spacious with modern amenities and score 9.1 for cleanliness, though some guests noted minor aging facilities.
pros_consWhat are the main pros and cons of staying here?
Pros: Prime location, great service, clean rooms. Cons: Potential train noise, aging facilities, parking fee disputes. 99% recommendation rate.
diningWhat dining options does the hotel offer?
The hotel features Adamus Lounge for American cuisine and cocktails, plus 24-hour room service, with many dining options nearby.
facilityWhat fitness and business facilities are available?
Facilities include a 24-hour gym, business center, concierge, and laundry services, catering to both business and leisure needs.
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