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Grand Hotel Croce Di Malta

★★★★·8.7/ 10Recommended
·Hotels
Check-in 02:00 PM / out 11:00 AM
Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsLift / ElevatorAll 83 facilities +
Review
04

Guest scores & sentiment

From 314 guest reviews · multi-source · as of 2026-07-09

Guests praise the prime location, spacious clean rooms, and helpful staff, with good SPA/pool experiences. Complaints focus on inconsistent breakfast quality, maintenance issues (drainage, hot water), poor restaurant food, and SPA booking limits.

Dimension scores · cross-source

Location9.0
Cleanliness8.6
Surroundings8.4
Facilities8.2
Value8.0
Service8.0
Rooms7.0
PraisedPrime location · Spacious comfortable rooms · Excellent SPA service · Friendly professional staff
ComplaintsLimited breakfast options · Maintenance issues · SPA fees or closures · Inconsistent staff attitude

KEYSuitable for those valuing location/service. Confirm parking fees, manage dining expectations, and check SPA capacity limits.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?
With a location score of 9.0, it is highly praised for being near the park and city center on Viale IV Novembre, offering great convenience for travel.
roomWhat are the room conditions like? Are they clean?
Rooms are spacious and clean with a cleanliness score of 8.6, featuring free WiFi and LCD TVs. Some have balconies with park or pool views.
diningHow is the breakfast and dining quality?
Dining quality varies. While Le Anfore offers local and international dishes, guests note inconsistent breakfast quality and some describe the atmosphere as cafeteria-like.
facilityWhat leisure facilities does the hotel offer? Is the SPA good?
It features a Thai Silk SPA, sauna, Turkish bath, solarium, and pool (facility score 8.2). However, SPA bookings are restricted and some maintenance issues exist.
serviceHow is the staff attitude and professionalism?
Service score is 8.0. Guests generally praise the professional and helpful staff, though occasional complaints about cold service or communication gaps exist during peak times.
familyIs this hotel suitable for families with children?
Yes, it allows pets, has family rooms, kid meals, and a shallow pool end. Guests find rooms spacious and staff friendly to children, though parking may incur extra fees.
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