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Akassia Swiss Resort

★★★★★·9.4/ 10Excellent
·Resorts
Offsite parking discounted rates availableClubhouseNightclubFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningAll 123 facilities +
Review
04

Guest scores & sentiment

From 280 guest reviews · multi-source · as of 2026-07-10

Guests praise the well-maintained facilities, cleanliness, and exceptional, attentive staff service, highlighting specific managers. Food variety and quality are highly rated. Complaints focus on the narrow/windy beach, aggressive sales pitches, occasional rude staff, dress code inconsistencies, and unannounced water park closures.

Dimension scores · cross-source

Rooms9.4
Facilities9.3
Cleanliness9.2
Surroundings9.2
Wi-Fi9.1
Service9.1
Value9.0
Location9.0
PraisedExceptional staff service · Excellent facilities · Diverse and tasty food · Clean and comfortable environment
ComplaintsRepetitive food variety · Noise from nearby roads · Hygiene details issues · Arrogant checkout receptionist

KEYIdeal for families seeking premium service and water activities. Be aware of windy beach conditions, aggressive sales, and verify water park availability.

FAQ · grounded in hotel data & reviews

locationWhat is the beach environment like?
The hotel is beachfront, but some guests note the beach is narrow and windy. Coral reef snorkeling is recommended, though weather can affect conditions. The location score is 9.0.
diningHow are the dining options and taste?
Dining is highly praised, offering buffet breakfast, pizza, seafood, and international dishes. Guests love the variety and quality, though a few noted repetitive meals. It is a key highlight.
familyIs this hotel suitable for families?
Highly suitable. 201 family guests praised spacious rooms, water facilities, and service. Coral reef snorkeling is recommended. Note some feedback on firm mattresses and front desk attitude at checkout.
businessWhat services are available for business travelers?
Services include multilingual staff, free WiFi (9.1 rating), fax/photocopying, currency exchange, and concierge. While no specific business suites are mentioned, quiet rooms aid work needs.
coupleHow is the experience for couples?
Couples (39 guests) praised well-maintained facilities, spacious clean rooms, and attentive staff like Hosni/Wael. Seafood is highly recommended. Main issues are occasional cold service or noise; request non-facing rooms.
roomHow are the room facilities and comfort?
Rooms score 9.4, praised for being spacious, comfortable, and having sea-view balconies. However, some noted poor soundproofing, firm mattresses, and occasional cleaning lapses.
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