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Sheraton Grand Krakow

★★★★★·9.4/ 10Excellent
SSheraton·Marriott Bonvoy·Hotels
2004 opened· Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorAll 87 facilities +
Review
Official

Sheraton Grand Krakow provides flawless service and all the necessary facilities for visitors. The hotel offers car hire amenities to assist you in discovering your desired offerings in Kraków. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, express check-in or check-out and safety deposit boxes to ensure a comfortable stay for guests. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundromat located on the premises. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Within specific rooms, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and bathrobes within a few chosen chambers. Start your day stress-free at Sheraton Grand Krakow as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Visitors wishing to create their personal culinary delights will appreciate the on-site BBQ facilities provided at this establishment.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 512 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime location, spacious rooms, and exceptional service, especially the Club Lounge and breakfast. Criticisms focus on dated facilities, low water pressure, small spa capacity, and occasional cleaning lapses.

Dimension scores · cross-source

Surroundings9.8
Cleanliness9.6
Location9.4
Service9.2
Facilities9.1
Value8.8
PraisedPrime location · Excellent service · Great breakfast · Outstanding Club Lounge
ComplaintsOutdated facilities · Poor air conditioning · Expensive breakfast · Hygiene issues

KEYIdeal for those valuing location and service. Those sensitive to facility age or water pressure should verify room conditions.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? What attractions are nearby?
Yes, with a 9.4 location score, it offers views of the Vistula River or Wawel Castle and is highly convenient for sightseeing.
diningHow is the breakfast? What dining options are available?
Breakfast is abundant and delicious. There are three venues including the Italian Anima Restaurant, a Roof Top Terrace, and a casual Tex-Mex bar.
familyIs it convenient for families with children? Are there kid-friendly facilities?
Children are welcome with kid meals available. However, note potential pool time restrictions and high parking fees reported by some guests.
businessIs it suitable for business trips? Is there a Club Lounge?
Highly recommended for business. Guests praise the service and spacious rooms. The excellent Club Lounge is accessible to Marriott Bonvoy Platinum+ members.
coupleWhat room types do you recommend for couples? How is the environment?
Scenic rooms with river or castle views are recommended. Couples love the lounge and breakfast, though some AC units may need attention.
roomAre the rooms spacious? Are the facilities new?
Rooms are spacious and fully renovated with modern amenities. However, some facilities may feel dated, and water pressure can vary. Cleanliness scores 9.6.
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