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Naries Namakwa Retreat

★★★★·9.0/ 10Excellent
·Guest houses
No single-use plastic water bottlesNo single-use plastic strawsFireplace in lobbyGardenTerraceFree WiFiAll 30 facilities +
Review
04

Guest scores & sentiment

From 279 guest reviews · multi-source · as of 2026-07-11

Guests praise the unique rock suites, stunning views, and excellent food/service. Cons include lack of AC in some rooms, dated interiors, weak Wi-Fi, and generator failures during power outages.

Dimension scores · cross-source

Rooms9.4
Cleanliness9.3
Location9.2
Surroundings9.2
Service9.1
Facilities9.0
Value8.9
+ PraisedStunning views/Serene environment · Excellent food service · Friendly staff · Beautiful and comfortable accommodation
- ComplaintsRemote location · No WiFi · Maintenance issues · Facilities slightly aged

KEYIdeal for nature lovers seeking unique stays. Book Mountain Suites, accept no AC, and verify power backup.

FAQ · grounded in hotel data & reviews

locationWhat is the location and environment like?+
Located in the mountains with stunning rock views and a peaceful atmosphere. Guests rate 'Location' and 'Environment' both at 9.2/10, with nearby hiking trails.
coupleIs this hotel suitable for couples?+
Highly recommended. Couples make up the largest segment (105 reviews), praising the unique rock suite design, privacy, and stunning starry skies/sunsets.
diningHow is the food quality?+
Food quality is highly praised as a key pro. The hotel sources over 80% locally, though some families noted high breakfast prices and limited vegetarian options.
roomWhat are the pros and cons of the rooms?+
Pros: Spacious and comfortable (Room score 9.4), unique Mountain Suite design. Cons: Lack of AC in some rooms (hot in summer), no WiFi in Mountain Suites, and dated interiors.
serviceHow is the staff service?+
Staff are consistently praised as friendly and helpful, with a Service score of 9.1. However, generator failures during power outages and slow response times were noted occasionally.
facilityWhat are the main facilities and eco-measures?+
Features include an outdoor pool, terrace, garden, and lobby fireplace. Eco-measures include no single-use plastics, reusable cups only, and 80% LED lighting. Pool is open 24/7 with free parking.
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