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the rex, Zermatt

★★★★·8.7/ 10Recommended
·Hotels
Fireplace in lobbyFree breakfastFull-service spaGardenLuggage storageSaunaAll 49 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at the rex. Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering Zermatt becomes even more accessible, thanks to the shuttle amenities provided at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations. During chilly days and evenings, the hotel provides an in-house fireplace to ensure your warmth. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. For visitors wishing to smoke, designated smoking zones can be found. Begin your day with a scrumptious on-site breakfast available each morning at the rex. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. During your stay, don't forget to allocate some moments to experience the readily available shoreline. Engage in delightful snow adventures with other visitors, assured that ski slopes is effortlessly reachable while you relish the finest winter experiences. Conclude your holiday perfectly with a visit to hot tub, solarium, steam room, spa and sauna on your final days. Be sure to drop by the pool at hotel at least once during your stay.

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Guest scores & sentiment

From 278 guest reviews · multi-source · as of 2026-07-11

Guests praise the Matterhorn views, extensive spa, and breakfast with house-baked bread. Staff are generally friendly. Criticisms focus on outdated rooms, lack of AC, thin walls, and occasional maintenance issues.

Dimension scores · cross-source

Cleanliness9.4
Surroundings9.4
Service9.3
Facilities9.3
Value8.9
Location8.6
PraisedStunning Matterhorn views · High-quality breakfast with fresh bakery items · Friendly and professional staff · Relaxing spa facilities
ComplaintsUncomfortable bedding/pillows · No AC or poor ventilation · Some facilities appear dated · Occasional rude staff behavior

KEYIdeal for those seeking views, spa, and dining. Avoid if sensitive to room age or lack of AC. Light sleepers should note potential noise.

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