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IntercityHotel Wien

★★★★·8.6/ 10Recommended
IIntercityHotel·H Rewards·Hotels
2000 opened · 2012 renovated· 179 rooms· Check-in 03:00 PM / out 12:00 PM
Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingAll 46 facilities +
Review
Official

IntercityHotel Wien provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers shuttle amenities to assist you in discovering your desired offerings in Vienna. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. The hotel also features a fireplace, providing a cozy ambience during cool evenings. Whether it's an extended stay or simply needing fresh attire, laundromat, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. Several chosen accommodations at IntercityHotel Wien have a balcony or terrace incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, a refrigerator and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. Start your day stress-free at IntercityHotel Wien as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.

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Guest scores & sentiment

From 679 guest reviews · multi-source · as of 2026-07-04

Guests praise the prime location near Westbahnhof and shopping streets, with clean, spacious rooms. Main complaints involve the 'clean-on-request' policy leading to inconsistent service, aging facilities like faulty ACs, unfriendly reception staff, and expensive breakfast.

Dimension scores · cross-source

Location9.1
Surroundings9.0
Cleanliness8.6
Value8.4
Service8.3
Facilities8.0
Rooms7.5
PraisedExcellent location & transport · Free transit tickets · Friendly staff · Rich shopping & dining nearby
ComplaintsTerrible Wi-Fi · AC/heating issues or no fan · Outdated facilities/maintenance · Inconvenient towel replacement

KEYSuitable for travelers prioritizing transport and shopping. Request cleaning in advance, expect some facility wear, and evaluate breakfast value.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and transportation convenient?
The location is excellent, right next to Westbahnhof station. With a dimension score of 9.1 for location, guests praise its convenience for transport and shopping near Mariahilfer Street.
diningHow is the breakfast? Is it expensive?
Breakfast is generally praised by business travelers, but some guests find it expensive with limited variety. It is recommended to check the menu in advance.
businessIs it suitable for business trips?
Highly suitable. Business guests appreciate the prime location and efficient service. Rooms are equipped with kettles and fridges, close to transport hubs.
family带小孩住需要注意什么?
Children are welcome. The lobby offers free drinks. However, note that some facilities are aging (e.g., AC leaks), and cleaning requires a request.
roomAre the rooms spacious and well-equipped?
Rooms are generally spacious and clean with full amenities like kettles and fridges. However, some have aging facilities like faulty ACs, so check upon arrival.
serviceIs cleaning done automatically every day?
No. Cleaning requires a request and execution is inconsistent. Some guests report slow response or missed days, so clearly state your needs to the front desk.
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