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Mercure Hotel Freiburg am Münster

★★★·8.9/ 10Recommended
·Hotels
Check-in 03:00 PM / out 12:00 PM
Air conditioningLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingPacked lunchesAll 39 facilities +
Review
Official

Centrally located in the old town, the 3-star Mercure Hotel Freiburg am Münster has 3 meeting rooms for up to 140 people. Book online now!

04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise the central location, cleanliness, friendly staff, and excellent breakfast. Common complaints include aging facilities (stained carpets, door issues), insufficient AC cooling, weak Wi-Fi signals, and high parking fees.

Dimension scores · cross-source

Location9.0
Cleanliness8.7
Surroundings8.4
Facilities8.3
Service8.1
Value8.0
PraisedPrime location near attractions · Rich and tasty breakfast · Friendly and helpful staff · Spacious and clean rooms
ComplaintsHigh parking fees · Insufficient AC/high room temp · Weak mobile signal · Stained carpets/aging facilities

KEYIdeal for travelers prioritizing location and breakfast. Request quiet rooms, verify AC efficiency in summer, and budget for parking.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What attractions are nearby?
Located in the city center, just steps from Freiburg Minster. The location score is 9.0, with easy walking access to historic sites.
diningHow is the breakfast? What dining options are there?
Breakfast is highly praised for its quality and abundance. The hotel features 'The Flave' restaurant serving regional Baden cuisine. Note: Coffee machines may be limited on weekends.
roomWhat is the condition of the rooms? Any notable downsides?
Rooms are generally clean and comfortable with good showers. However, some guests report aging facilities like stained carpets, door issues, and insufficient AC cooling.
serviceHow is the service level? Are the staff friendly?
Staff are praised for being friendly and professional, with a service score of 8.1. While mostly positive, rare complaints mention cold service or refund disputes.
facilityWhat main facilities does the hotel offer? Is there parking?
Facilities include Wi-Fi, restaurant, terrace, library, and business center. Pets are allowed. Parking is available but noted as expensive by many guests.
familyIs this hotel suitable for families with children?
Children are welcome with kid meals provided. The central location is great for sightseeing. However, some families note small rooms, dirty carpets in areas, and lack of fridges.
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