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DoubleTree by Hilton West Edmonton

★★★★·9.3/ 10Excellent
DDoubleTree by Hilton·Hilton Honors·Hotels
Check-in 04:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 33 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy. Rest assured, quenching your thirst is not a concern with instant tea available in select accommodations. You'll be pleased to know that select guest bathrooms offer bathroom amenities such as a hair dryer, ensuring a comfortable stay. Start your day stress-free at DoubleTree by Hilton West Edmonton as breakfast is made available for you on the premises. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at DoubleTree by Hilton West Edmonton. Unwind effortlessly each day by exploring the spa, conveniently situated within the hotel. Unwind by the pool at hotel and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 326 guest reviews · multi-source · as of 2026-07-09

Guests praise warm service, spacious clean rooms, and abundant breakfast. Complaints focus on breakfast adult limits, aging facilities, odors, and occasional staff rudeness.

Dimension scores · cross-source

Cleanliness9.3
Service9.1
Location9.0
Rooms9.0
Surroundings9.0
Value8.8
Facilities8.8
PraisedFriendly and professional staff · Spacious and comfortable rooms · High-quality dining · Convenient location
ComplaintsNo hot tub · Poor soundproofing · Outdated facilities or uncomfortable beds · Lack of vehicle charging in winter

KEYSuitable for families/business. Verify breakfast policy; expect some aging facilities.

FAQ · grounded in hotel data & reviews

locationHow is the location? What amenities are nearby?
Rated 9.0 for location, it is right next to a shopping mall. While convenient, some dining options nearby may require walking.
diningWhat is the breakfast experience like? Any notes?
Breakfast offers abundant options but has adult restrictions. Some families noted unclear child fees and limited vegetarian choices.
serviceHow is the service level?
Service scores 9.1/10, praised for warmth and welcome cookies. However, some guests reported indifferent front desk attitudes.
roomWhat are the room conditions like? How comfortable are they?
Rooms are spacious and clean (9.0 rating). Some guests noted hard pillows, odors, or poor blackout curtains, so inspect upon arrival.
facilityWhat leisure and fitness facilities are available?
Features a 24-hour indoor pool and fitness center (surcharge). Facilities score 8.8, though some guests noted aging equipment.
familyIs this hotel suitable for families with children?
Highly rated by families for kid-friendly perks like cookies and the pool. Check breakfast child fees and cleaning standards beforehand.
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