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voco Times Square South New York by IHG

★★★★·8.7/ 10Recommended
vvoco·IHG One Rewards·Hotels
2021-03-04 opened· 224 rooms· Check-in 04:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 49 facilities +
Review
Official

Voco Times Square South New York by IHG provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel offers taxi and car hire amenities for your ease in navigating around New York (NY). When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with blackout curtains for a more pleasant stay. Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy. Rest assured, quenching your thirst is not a concern with a refrigerator available in select accommodations. Voco Times Square South New York by IHG offers a hair dryer and toiletries in the restrooms of specific accommodations. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Voco Times Square South New York by IHG provides a superb assortment of leisure amenities for guests to enjoy. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise exceptional staff service, excellent breakfast, prime location, and clean rooms. Main drawbacks include small room sizes, limited storage, slow elevators, and isolated billing issues.

Dimension scores · cross-source

Surroundings9.0
Location8.8
Cleanliness8.4
Service8.2
Rooms7.9
Value7.8
Facilities7.6
PraisedExceptional staff service · Excellent breakfast · Prime location · Clean and comfortable rooms
ComplaintsSmall rooms with limited storage · Long elevator waits · Payment/bed type disputes · Some receptionists unfriendly

KEYIdeal for those valuing service and location. Expect small rooms, avoid peak elevator times, and clarify membership terms.

FAQ · grounded in hotel data & reviews

locationHow is the location? What amenities are nearby?
Located in South Times Square, it is within walking distance of the Theater District. Macy's and Herald Square are just 750m away, offering great shopping and culture. Location score is 8.8.
diningHow is the breakfast? What dining options are there?
Breakfast is highly praised for its quality and generous portions, served quickly. The hotel has an on-site restaurant and a bar with a great atmosphere, which is a key pro.
serviceWhat is the service level like? Are specific staff mentioned?
Service is exceptional (score 8.2). Guests frequently praise Javier, Esteban, Elena, and Johan for their hospitality. 24-hour front desk and concierge are available, plus a welcome cookie.
roomHow are the room size and facilities? Suitable for multiple people?
Rooms are clean but small with limited storage. Each features a flat-screen TV, private bathroom, and free coffee/tea. Family rooms are available, but space is tight.
policyWhat are the check-in/out times? Are pets allowed?
Check-in is at 16:00 and check-out at 11:00. Pets are allowed. The hotel offers luggage storage, accessible facilities, 24-hour security, and contactless check-in/out.
pros_consWhat are the main pros and cons of staying here?
Pros: Prime location, exceptional service, excellent breakfast, clean rooms. Cons: Small rooms, limited storage, long elevator waits. Recommendation rate is 99% with an overall score of 9.6.
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