Name: Hotel Campestre San Joaquin
Address: km 2 via garzon neiva, Garzón, CO

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Guest scores & sentiment

From 55 guest reviews · multi-source · as of 2026-07-13

Guests praise the beautiful landscapes, friendly staff, and tranquil atmosphere. However, complaints highlight hygiene issues (cockroaches, stains), poor soundproofing, facility maintenance problems, and disorganized check-in processes with long waits.

Dimension scores · cross-source

Facilities8.5

Rooms8.3

Service8.0

Value7.9

Cleanliness7.7

Wi-Fi7.5

Location7.5

＋ PraisedBeautiful scenery and environment · Friendly staff attitude · Rich and delicious breakfast · Quiet atmosphere suitable for rest

－ ComplaintsPoor hygiene conditions · Poor sound insulation · Facility maintenance issues · Management and booking chaos

KEYSuitable for nature lovers tolerant of noise. Sensitive guests should verify room conditions beforehand to avoid booking disputes.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Double Room with Balcony

1 × Large bed12 ㎡up to 2

The double room provides a dining area, a tiled floor, a balcony with lake views as well as a private bathroom featuring a shower. The unit offers 1 bed.

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Family Room with Balcony

4 × Single bed12 ㎡up to 4

The family room offers a dining area, a tiled floor, a balcony with lake views as well as a private bathroom featuring a shower. The unit offers 4 beds.

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Double Room

1 × Large bed9 ㎡up to 2

Offering free toiletries, this double room includes a private bathroom with a shower. This double room offers a tiled floor, a TV and an inner courtyard view. The unit offers 1 bed.

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Facilities · 84

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableGuest education on local ecosystems and cultureSwimming poolFamily roomsLuggage storageSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning serviceCar hireMassage servicesPacked lunchesParkingPets allowedTerraceCurrency exchangePrivate check-in/check-outBoard games/puzzlesShuttle service (additional charge)Concierge serviceKid mealsPublic transport ticketsEvening entertainmentInfinity poolOutdoor furnitureFruitsStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasKey accessFood delivered to guest roomProcess in place to check health of guestsAccess to health care professionalsFace masks for guests available24-hour securityDelivered food - securely coveredThermometers for guests provided by propertyMobile app for room serviceBroadcast Live sport eventsHappy hourCooking classInternet accessJapanese gardenExercise/lap poolNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availableBulk dispenser for toiletriesPool sun loungersPrivate picnicsReception hallSelf parking (surcharge)Bicycle-friendly propertyBeach umbrellasSnack bar/deliSupervised childcare/activitiesSwimming nearbyVegetarian menu options availableAccessible train station shuttleAccessible shuttleWater tubing nearbyWine release eventsFree wired internetFront desk (limited hours)Guest education on local ecosystems and cultureFree pool cabanasHousekeeping on requestNon-smoking roomsRestaurantRoom serviceWheelchair accessible