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Best Western Majestic

★★★★·8.5/ 10Recommended
BBest Western·Best Western Rewards·Hotels
Check-in 03:00 PM / out 12:00 PM
Family roomsLift / ElevatorLuggage storageExpress check-in/check-outFax/photocopyingFacilities for disabled guestsAll 51 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Rest assured, quenching your thirst is not a concern with instant tea available in select accommodations. You'll be pleased to know that select guest bathrooms offer bathroom amenities such as a hair dryer, ensuring a comfortable stay. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.

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Guest scores & sentiment

From 496 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime Zócalo location, historic charm, and generally friendly staff. Major complaints include significant noise from the square, poor soundproofing, outdated facilities, lack of AC/parking, and inconsistent service quality.

Dimension scores · cross-source

Location9.0
Surroundings8.8
Cleanliness8.1
Facilities7.7
Service7.2
Value7.0
PraisedUnbeatable location near Zócalo · Friendly and helpful staff · Spectacular views from rooftop restaurant · Charming historic building
ComplaintsSevere plaza noise disrupts sleep · No air conditioning, hot in summer · Some rooms outdated or poorly maintained · Questionable value for money

KEYSuitable for location-focused travelers. Avoid if noise-sensitive; accept outdated facilities and no AC.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What landmarks are nearby?
Located in the heart of Mexico City overlooking Madero Avenue, it is steps from the Zócalo, Metropolitan Cathedral, and National Palace, earning a top location score of 9.0.
pros_consWhat are the main pros and cons of this hotel?
Pros include spectacular Zócalo views, historic charm, and friendly staff. Cons involve severe noise, poor soundproofing, outdated facilities, lack of AC in some rooms, and no parking.
diningWhat are the dining options like?
La Terraza Restaurant offers Mexican/international cuisine with panoramic views, and the Campanario Bar serves cocktails. However, some guests note the dining value is poor.
roomWhat should I know about room facilities and service?
Rooms offer non-smoking options and elevator access. Note that facilities may be outdated, lacking AC or USB ports, and Wi-Fi can be unstable in some areas.
familyIs this hotel suitable for families?
Children are allowed, and family rooms are available. However, consider the night noise from Zócalo and older facilities; request high-floor rooms for better rest.
memberWhat perks do Best Western Rewards members get?
Diamond, Platinum, Gold, and Diamond Select members earn bonus points and receive welcome amenities. Late checkout and early check-in may be available for top tiers, subject to availability.
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