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Flat em Gramado

9.1/ 10Excellent
·Hotels
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsAll 68 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-22

Guests praise spacious, clean rooms, comfortable beds, and facilities like heated pools. Key complaints include confusion over breakfast inclusion, poor Wi-Fi preventing TV use, occasional odors, loose furniture, and inconsistent housekeeping.

Dimension scores · cross-source

Service9.4
Rooms9.3
Value9.3
Cleanliness9.3
Surroundings9.2
Location9.1
Facilities9.1
Wi-Fi8.6
+ PraisedSpacious, comfortable rooms with good beds and showers · Attentive and polite staff · Clean and well-organized · Great value and convenient location
- ComplaintsWeak Wi-Fi and TVs unable to connect to the internet · Missing kitchen utensils in some units · Inconsistent mid-stay housekeeping · Miscommunication regarding breakfast inclusion

KEYSuitable for those valuing space and comfort. Verify breakfast policy beforehand; not ideal for heavy network users due to Wi-Fi issues.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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