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Hotel Las Nieves

★★★·8.4/ 10Recommended
·Hotels
📍Kilometro 3 Via San Gil Bucaramanga · San Gil ↗
Free breakfastGardenLuggage storageTerraceFree WiFiFree breakfastAll 12 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests highly praise the pet-friendly policy, warm family-like service, clean rooms, and tranquil mountain setting. Main drawbacks involve some attic rooms with low ceilings and poor ventilation, inconsistent mattress comfort, limited dining variety, and lack of air conditioning in summer.

Dimension scores · cross-source

Service9.4
Cleanliness9.0
Value8.9
Location8.9
Rooms8.6
Facilities8.5
Wi-Fi7.3
＋ PraisedPet-friendly & warm hosts · Tranquil natural environment · Good value restaurant · High cleanliness standards
－ ComplaintsPoor ventilation/lighting in attics · Uncomfortable mattresses · Thin walls/poor soundproofing · Low ceiling in attic rooms

KEYIdeal for pet owners and nature seekers. Prefer standard rooms over attic ones, and confirm cooling options before summer stays.

FAQ · grounded in hotel data & reviews

policyIs this hotel pet-friendly?＋
Yes, the hotel is highly pet-friendly. Reviews praise the policy for allowing pets to stay comfortably.
diningIs breakfast included and when does it start?＋
Free English breakfast is included, though some guests note limited variety and later start times.
roomWhat should I know about the attic rooms?＋
Attic rooms have low ceilings requiring bending and limited ventilation due to small windows. Not ideal for those sensitive to space or heat.
serviceHow is the service quality?＋
Service scores 9.4/10. Guests describe the staff as warm, family-like, and attentive to all needs.
locationIs the location quiet and suitable for vacation?＋
Yes, it offers a tranquil mountain setting with an 8.9 location score, perfect for relaxation and nature lovers.
facilityAre there air conditioners in the rooms?＋
Air conditioning is not listed in facilities. Summer guests report lack of AC and occasional mosquitoes.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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