Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-23

Guests praise the warm service, delicious food, and scenic location. Main complaints involve mandatory paid snow taxi access in winter, missing advertised facilities like sauna/jacuzzi, limited sockets, and occasional heating issues.

Dimension scores · cross-source

Wi-Fi10.0

Service9.8

Rooms9.2

Location9.2

Cleanliness9.1

Value8.9

Facilities8.7

＋ PraisedExcellent location and views · Outstanding food and breakfast · Friendly service and cozy atmosphere · Great for skiing and hiking

－ ComplaintsBathroom floor tile design · Some facilities inactive · Mattress comfort issues · Winter taxi fee

KEYIdeal for nature lovers seeking tranquility. Winter guests should budget for snow taxi fees and verify facility availability like saunas beforehand.

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Room types · 2

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Double Room with Extra Bed

1 × Twin bed / 1 × Extra-large double bed (Super-king size)25 ㎡up to 4

Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a wardrobe, a carpeted floor, heating, a flat-screen TV with cable channels, as well as mountain views. The unit offers 2 beds.

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Double Room

1 × Queen bed20 ㎡up to 2

Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room offers soundproof walls, a wardrobe, a carpeted floor, a flat-screen TV with cable channels, as well as mountain views. The unit has 1 bed.

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Facilities · 52

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFamily roomsBBQ facilitiesLift / ElevatorLuggage storageFacilities for disabled guestsHot tub/JacuzziSaunaParkingTerraceSki storagePrivate check-in/check-outBoard games/puzzlesKid mealsKids' outdoor play equipmentOutdoor furniturePet bowlsCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusCashless payment availableFire extinguishersFirst aid kit availableInvoice providedKey accessCCTV outside propertyAccess to health care professionalsFace masks for guests availableThermometers for guests provided by propertyBroadcast Live sport eventsInternet accessJapanese gardenOffsite parking discounted rates availablePlayground on sitePrivate picnicsSecured parkingSelf parking (surcharge)Bicycle-friendly propertySki-in/ski-out accessSki storageSnow sports gearTelevision in common areasTennis lessons on siteVegetarian menu options availableWine release eventsFree wired internetNon-smoking roomsRestaurantTour deskNon-smoking throughoutWheelchair accessible

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Nearby & map

Sights

1

Černá hora

nature

mountain in the Krkonoše

2.2km

2

Liščí hora

nature

mountain in Czech Republic

3.7km

1

2

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.