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Hyatt Place Charlotte Airport/Lake Pointe

Name: Hyatt Place Charlotte Airport/Lake Pointe
Address: 4119 South Stream Boulevard, Charlotte, US

★★★·8.9/ 10Recommended

HHyatt Place·World of Hyatt·Hotels

📍4119 South Stream Boulevard · Charlotte ↗

📞35821891310·Official site ↗

Check-in 03:00 PM / out 12:00 PM

Fitness facilities (surcharge)Free beach shuttleAir conditioningSwimming poolFamily roomsLift / ElevatorAll 83 facilities +

Review

Official

At Hyatt Place Charlotte Airport/Lake Pointe, exceptional service and top-notch amenities create a memorable experience for guests. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Continuously receive the support you require through front desk amenities such as concierge service and luggage storage. At the hotel, utilize the convenient dry cleaning service to maintain your preferred travel attire fresh, allowing you to pack lighter. Desire to unwind? Make the most of your visit at Hyatt Place Charlotte Airport/Lake Pointe with accessible amenities such as daily housekeeping. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at Hyatt Place Charlotte Airport/Lake Pointe come furnished with blackout curtains to cater to your needs and comfort. A few chosen rooms are equipped with daily newspaper, in-room video streaming and cable TV to ensure guest amusement. In certain chosen rooms, instant tea is conveniently available for your use. Hyatt Place Charlotte Airport/Lake Pointe offers a hair dryer and toiletries in the restrooms of specific accommodations. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

DiscoveristExploristGlobalist

World of Hyatt · From guest reports · actual benefits may vary

Room upgradeSubject to availability

Subject to availability

Free breakfastRarely

Lounge accessSubject to availability

Club access at select properties

Late checkoutSubject to availability

until 14:00

Welcome giftSubject to availability

Earn 30 Tier-Qualifying Nights or 50,000 Base Points in one calendar year. Elite status is received after meeting the requirement and lasts through February of the second calendar year following qualification; members must re-qualify each calendar year.

Guest scores & sentiment

From 352 guest reviews · multi-source · as of 2026-07-08

Guests praise friendly staff, spacious rooms, and convenient airport shuttle. Common complaints include unexpected parking fees, outdated facilities, inconsistent breakfast quality, occasional cleanliness issues, and vehicle break-ins in the paid lot.

Dimension scores · cross-source

Service9.0

Location9.0

Cleanliness8.6

Facilities8.5

Surroundings8.2

Value8.0

＋ PraisedFriendly and professional staff · Convenient airport shuttle · Well-received breakfast · Close to transport hubs

－ ComplaintsAging facilities and poor maintenance · Inconsistent housekeeping quality · Opaque parking fees · Security concerns

KEYSuitable for transit or families. Budget for parking, inspect room condition, and manage breakfast expectations.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? How far is it from the airport and downtown?＋

Excellent location, just 5 miles from CLT Airport and 7 miles from downtown. It scores 9.0 for location and offers a free airport shuttle.

diningIs breakfast included? How is the quality?＋

Complimentary breakfast is included, with on-site Starbucks. However, reviews note inconsistent quality, so expectations should be managed.

serviceHow is the service attitude?＋

Service is highly rated (9.0). Guests consistently praise the friendly, helpful staff for their attentive and welcoming attitude.

roomAre the rooms well-equipped? Any highlights?＋

Rooms are spacious with 42-inch TVs, fridges, and free Wi-Fi. While some facilities show age, they remain comfortable and popular with families.

familyIs this hotel convenient for families with children?＋

Great for families. It allows pets, offers family rooms, free shuttle, and breakfast. Guests appreciate the spacious rooms and comfortable beds.

businessIs it suitable for business travelers?＋

Ideal for business trips due to airport proximity and free shuttle. Business guests rate breakfast and service highly, but watch for parking fees and occasional cleaning issues.

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Room types · 16

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Double Room with Two Double Beds and Sofa Bed

2 × Double bed46 ㎡up to 6

This room includes a work desk with an ergonomic chair and a sofa bed.

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Double Room with Two Double Beds and Sofa Bed - Bath Tub/Mobility Accessible

1 × Sofa bed / 2 × Queen bed46 ㎡up to 6

The unit offers 3 beds.

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RoomDouble Room with Two Double Beds and Sofa bed - High Floor

Double Room with Two Double Beds and Sofa bed - High Floor

2 × Double bed46 ㎡up to 6

This double room is located on a high floor and features views of the city. It includes a seating area with a sofa.

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Double Room with Two Double Beds and Sofa Bed - Roll-In Shower/Mobility Accessible

2 × Double bed / 1 × Sofa bed46 ㎡up to 6

The unit has 3 beds.

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King Room with Sofa Bed and Accessible Tub - Disability Access

1 × Extra-large double bed (Super-king size)46 ㎡up to 4

This room offers handicap-accessible amenities, including a private bathroom with an adapted bath, raised toilet and safety grab bars. A seating area with a sofa is provided.

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King Room with Sofa Bed

1 × Extra-large double bed (Super-king size)43 ㎡up to 4

This room offers handicap-accessible amenities, including an adapted bathroom with safety grab bars. A seating area with a sofa is provided.

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King Room with Sofa Bed and Roll-In Shower - Disability Access

1 × Extra-large double bed (Super-king size) / 1 × Sofa bed43 ㎡up to 4

The spacious quadruple room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This quadruple room features a wardrobe and a TV with cable channels. The unit has 2 beds.

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King Room with Sofa Bed - High Floor

1 × Extra-large double bed (Super-king size)43 ㎡up to 4

This double room is located on a high floor and features views of the city. It includes a seating area with a sofa.

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Room, 1 King Bed

1 × King bed33 ㎡up to 4

1 King Bed350 sq feet Layout - Separate sitting areaInternet - Free WiFi Entertainment - 42-inch HDTV with premium channels and pay moviesFood & Drink - Refrigerator and coffee/tea maker Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, designer toiletries, and a hair dryerPractical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

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Room, 1 King Bed, Accessible, Bathtub

1 × King bed33 ㎡up to 4

1 King Bed350 sq feet Layout - Separate sitting areaInternet - Free WiFi Entertainment - 42-inch HDTV with premium channels and pay moviesFood & Drink - Refrigerator and coffee/tea maker Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub, designer toiletries, and a hair dryerPractical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

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Room, 1 King Bed, Accessible (Roll-In Shower)

1 × King bed33 ㎡up to 4

1 King Bed350 sq feet Layout - Separate sitting areaInternet - Free WiFi Entertainment - 42-inch HDTV with premium channels and pay moviesFood & Drink - Refrigerator and coffee/tea maker Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, designer toiletries, and a hair dryerPractical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Roll-in showerNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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RoomRoom, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

1 × King bed33 ㎡up to 4

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Room, 2 Double Beds

2 × Double bed33 ㎡up to 6

2 Double Beds350 sq feet Layout - Separate sitting areaInternet - Free WiFi Entertainment - 42-inch HDTV with premium channels and pay moviesFood & Drink - Refrigerator and coffee/tea maker Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryerPractical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

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RoomRoom, 2 Double Beds (High Floor)

Room, 2 Double Beds (High Floor)

2 × Double bed33 ㎡up to 6

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RoomRoom, Accessible Bathtub

Room, Accessible Bathtub

2 × Double bed / 1 × Sofa bedup to 6

2 Double Beds and 1 Double Sofa BedLayout - Separate sitting areaInternet - Free WiFi Entertainment - 42-inch HDTV with premium channels and pay moviesFood & Drink - Refrigerator and coffee/tea maker Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, designer toiletries, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Room, Roll-in Shower

2 × Double bed / 1 × Sofa bedup to 6

2 Double Beds and 1 Double Sofa BedLayout - Separate sitting areaInternet - Free WiFi Entertainment - 42-inch HDTV with premium channels and pay moviesFood & Drink - Refrigerator and coffee/tea maker Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, designer toiletries, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Roll-in showerNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Facilities · 83

All facilities & services listed by the hotel (aggregated across sources).

Fitness facilities (surcharge)Free beach shuttleAir conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingFacilities for disabled guestsCar hirePacked lunchesParkingPets allowedShared lounge/TV areaBoard games/puzzlesAllergy-free roomShared kitchenLower bathroom sinkOutdoor furnitureFruitsShallow endFence around poolCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedProperty cleaned by professional cleaning companiesPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmKey card accessMobile app for room serviceFree bus station shuttleInternet accessFree beach shuttleFitness facilities (surcharge)Express check-inExercise/lap poolNo accessible shuttleNo accessible train station shuttlePool sun loungersReception hallSecured parkingSelf parking (surcharge)Shopping on siteBeach umbrellasSnack bar/deliATM/bankingSwimming nearbyAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Access to nearby outdoor poolVegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)Golfing on siteHousekeeping on requestNon-smoking roomsRestaurantNon-smoking throughoutWheelchair accessible

Nearby & map

DiningSights

Counter

Contemporary · ★ Michelin

$$$$

To say that Counter is an outlier in the Charlotte dining scene risks understatement: this ambitious, mercurial project from Chef Sam Hart is sui generis. The boldly immersive experience features shifting concepts fueled by Chef Hart’s multifarious passions and creativity, drawing on themes of nostalgia, music, personal history and more on a multicourse tasting menu. Local products are celebrated, including herbs and vegetables from nearby urban farms, combined with wide-ranging culinary influences that make for a truly memorable meal. The tight-knit team provides effortlessly gracious hospita

6.5km

Restaurant Constance

American

$$$

Chef Sam Diminich named this Wesley Heights restaurant for his daughter, though his strong-but-subtle affection for local farmers and producers rings true. While you won't find them name-checking growers, you will find a natural look and feel from the dining room to the plates themselves. This is a kitchen with a global mindset, where you'll find dishes as diverse as pork belly dumplings with shiso, collard greens and chili jam alongside pan-roasted scallops from the Outer Banks topped with prosciutto and set over couscous tossed with vegetables. Like the dumplings, the jalapeño cornbread waff

7.1km

Rada

Mediterranean Cuisine, Contemporary

$$$

With its sleek, understated design and metropolitan vibe, Rada might just be the hippest spot in town, but fortunately its cool trappings are accompanied by genuinely warm hospitality and crowd-pleasing cuisine. Before turning to food, whet your appetite with one of their impeccable martinis, like the San Sebastian, enlivened with Basque pepper brine. The compact, broadly Mediterranean menu is well-suited to sharing, with frequently changing options that might include small bites like eggplant escabeche or a meatball with zingy harissa, as well as more substantial fare like buttery Dover sole

7.3km

Little Mama's

Italian-American

Don't have an Italian grandmother? Then head to Little Mama's, where you can sit at the counter, slide into a booth or find a seat in the main room and watch as they make their own mozzarella. This is a kitchen that takes a few prime ingredients and turns them into something special, with homemade pasta and pizza, as well as entrees. Begin the meal with some of their house-made mozzarella or stracciatella and add a few of the suggested accompaniments to fill your own crostini before twirling your fork into a pasta or tucking into meat or fish. Brunch is also available on the weekend, and a sec

8.9km

Customshop

Contemporary

$$$

Befitting its status as a fixture of the charming Elizabeth neighborhood, Customshop offers a lively, convivial atmosphere. Chef Andrés Kaifer oversees a modern menu that blends together Latin and Italian influences with seasonal North Carolina produce in dishes that are both inventive and approachable. A hamachi crudo with parmesan leche de tigre illustrates the point beautifully with its blend of vibrant acidity and savory depth, and carefully crafted pastas like casarecce with chorizo, local mushrooms and sungold tomato broth put any doubts to rest. Eminently quaffable cocktails and a thoug

9.1km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.