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Gasthause Zur Krone Hotel

8.1/ 10Recommended
·Hotels
Family roomsSafety deposit boxIroning servicePacked lunchesPets allowedPrivate check-in/check-outAll 34 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests appreciate spacious, modern rooms and central location near dining. However, complaints dominate regarding poor cleanliness, missing toiletries/towels, lack of reception staff, language barriers, parking issues, and noise from the restaurant below.

Dimension scores · cross-source

Wi-Fi8.3
Location7.8
Value7.1
Cleanliness6.9
Facilities6.8
Service6.6
Rooms6.5
PraisedBright and spacious rooms · Good transport links · Modern facilities · Convenient location & transport
ComplaintsPoor cleanliness · Missing basic amenities · No reception/language barrier · Lack of parking

KEYBring own toiletries/towels. Avoid if sensitive to noise or hygiene standards.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? What is nearby?
The location is excellent, near Heidelberg Central Station and theaters, with rich dining options. Guests appreciate the convenience, though some note potential noise.
roomWhat are the room conditions like?
Rooms are spacious, bright, and newly furnished with comfortable beds. However, cleanliness varies, with reports of dust, odors, or missing basics like towels.
serviceHow is the front desk service? Are there language barriers?
Service is inconsistent. Some guests report missing staff, long waits, or significant language barriers. Private check-in/out options are available to improve the experience.
facilityWhat are the main facilities available?
Facilities include free wired internet, 24-hour security, safety deposit boxes, and room service. It features family rooms, a sun terrace, vegetarian menus, and kid meals.
familyIs this hotel suitable for families with children?
While marketed as family-friendly with kid meals and family rooms, 'children_allowed' is listed as false. Verify policies beforehand, as some rooms may face noise from the restaurant.
policyWhat are the check-in and check-out times?
Check-in is at 13:00 and check-out at 10:00. Private check-in/out is available, and housekeeping can be requested or opted out of during your stay.
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