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Almacruz Hotel y Centro de Convenciones (Ex Galerías)

★★★★·8.8/ 10Recommended
·Hotels
📍San Antonio 65 · Santiago ↗
📞5624707444·Official site ↗
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableGuest education on local ecosystems and cultureAir conditioningSwimming poolFamily roomsLift / ElevatorAll 66 facilities +
Review
Official

This hotel boasts an exciting location in the metropolitan area of Santiago. The hotel offers visitors the ideal base from which to explore the most important attractions of the city. Santa Lucia Hill and its metro station, can be found just a 3 minutes' walking distance away. The central railway station is just a short distance away from the hotel. Guests will find themselves just a 30 minutes' driving distance away from the airport. This hotel enjoys a charming style, adorned with decorative, historical features. The guest rooms offer functional space and comfort. The hotel features a delightful restaurant, where guests can enjoy a wonderful dining experience, followed by a refreshing drink from the bar. The hotel's conference facilities offer convenience to those travelling for work purposes.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the central location, friendly staff, and excellent breakfast/restaurant. Common complaints involve outdated room facilities, unreliable AC and hot water, poor soundproofing, and occasional valet delays.

Dimension scores · cross-source

Location9.0
Cleanliness8.9
Surroundings8.8
Service8.4
Facilities8.4
Value8.1
＋ PraisedExcellent location · Helpful staff · Spacious & clean rooms · Varied breakfast
－ ComplaintsInconsistent hot water · Aging facilities · Valet parking issues · Poor soundproofing

KEYSuitable for those valuing location/service over luxury. Check AC/hot water and valet availability.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and transportation convenient?＋
Yes, it is in the heart of Santiago with excellent transport links. The 'Location' dimension scores 9.0, praised for its central advantage.
diningHow are the breakfast and dining options?＋
Breakfast is rich and delicious. The Vichuquén Restaurant offers high-quality Chilean cuisine and wine, frequently praised by guests.
serviceWhat is the staff service attitude like?＋
Staff are enthusiastic and professional. Service scores 8.4, with guests consistently praising their helpfulness and friendliness.
roomAre the room facilities and soundproofing good?＋
Rooms have AC and soundproof windows, but some guests report poor soundproofing and AC issues. Request quiet rooms if sensitive to noise.
facilityWhat unique facilities does the hotel offer?＋
Features include a 6th-floor outdoor pool, wine cellar, and cultural tours. It also offers family rooms, laundry, and 24-hour room service.
familyIs this hotel suitable for families?＋
Yes, it offers family rooms and kid meals. While facilities may be dated, spacious rooms and friendly service are appreciated, though hot water can be inconsistent.
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