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Pensión Plaza Nueva

Name: Pensión Plaza Nueva
Address: Plaza Nueva, 1, Bilbao, ES

8.8/ 10Recommended

·Guest houses

Air conditioningLift / ElevatorSafety deposit boxSoundproof roomsFacilities for disabled guestsPrivate check-in/check-outAll 31 facilities +

Review

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests praise the prime Plaza Nueva location, modern cleanliness, and comfortable beds. Complaints focus on street noise from bars, malfunctioning AC lacking cooling, missing fridges, and occasional hygiene issues like hair.

Dimension scores · cross-source

Location9.6

Cleanliness9.2

Rooms9.1

Facilities8.8

Value8.7

Service8.7

Wi-Fi8.2

＋ PraisedExcellent location · Clean and modern · Comfortable beds · Prime old-town location

－ ComplaintsPoor soundproofing · AC malfunction · Hygiene details lacking · Nighttime noise and average soundproofing

KEYSuitable for those valuing location and nightlife atmosphere, tolerant of noise. Verify AC cooling, bring earplugs, and check for fridge availability.

FAQ · grounded in hotel data & reviews

locationHow is the location? Are transport and attractions convenient?＋

Located at Plaza Nueva with a 9.6 rating. Walking distance to Arriaga Theatre and hubs, ideal for exploring.

roomAre rooms well-equipped? Is there a fridge or AC cooling?＋

Modern rooms (9.1 rating) with AC, but some report heating-only issues. Most lack fridges; beds are highly rated.

pros_consWhat are the main pros and cons?＋

Pros: Prime location, clean, comfortable beds. Cons: Street noise, average soundproofing, occasional AC faults.

policyWhat are check-in/out times? Are pets allowed?＋

Check-in at 14:00, check-out at 11:00. Pets are not allowed. Private check-in/out available.

serviceHow is the service quality and Wi-Fi?＋

Service scores 8.7, rated convenient. Wi-Fi is 8.2; wired internet available. Cleanliness is high at 9.2.

facilityDoes the hotel have accessibility features or an elevator?＋

Yes, includes elevators and accessible rooms with roll-in showers, emergency cords, and lower sinks for safety.

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Room types · 8

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

King Room with Roll-In Shower - Disability Access

1 × Queen bed15 ㎡up to 2

The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a flat-screen TV, a safe deposit box, a tiled floor and heating. The unit has 1 bed.

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Deluxe Queen Room

1 × Queen bed12 ㎡up to 2

The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

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Deluxe Twin Room

2 × Twin bed12 ㎡up to 2

The twin room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The twin room offers a flat-screen TV, a safe deposit box, a tiled floor, heating as well as city views. The unit offers 2 beds.

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Double Room

1 × Double bed12 ㎡up to 2

The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room is equipped with a flat-screen TV, a safe deposit box, a tiled floor, as well as heating. The unit offers 1 bed.

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Standard Double Room

1 × Queen bed12 ㎡up to 2

The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a flat-screen TV, a safe deposit box, a tiled floor, heating as well as city views. The unit has 1 bed.

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Single Room

1 × Twin bed8 ㎡up to 1

The single room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

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Deluxe Double Room (Gris Grafito)

1 × King bedup to 2

1 King BedIndividually decorated room Entertainment - 50-inch flat-screen TV with digital channels and pay moviesFood & Drink - Espresso makerSleep - Select Comfort bed and a down duvet Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Laptop-compatible safe, laptop workspace, and iron/ironing board (on request)Comfort - Air conditioning, daily housekeeping, and heatingAccessibility - Wheelchair accessibleNeed to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

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Double Room, Accessible (Living Coral)

1 × Queen Bedup to 2

1 Queen BedIndividually decorated room Entertainment - 50-inch flat-screen TV with digital channels and pay moviesFood & Drink - Espresso makerSleep - Select Comfort bed and a down duvet Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Laptop-compatible safe, laptop workspace, and iron/ironing board (on request)Comfort - Air conditioning, daily housekeeping, and heatingAccessibility - Closed-captioned TV, low-height counter and sink, raised toilet seat, height-adjusted amenities, bathroom grab bars, wheelchair-accessible bathroom vanity, portable shower seat, lever door handles, hand-held showerhead, transfer shower, doorbell and phone notification, bathroom emergency pull cord, and wheelchair accessibleNeed to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

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Nearby & map

DiningSights

Ola Martín Berasategui

Modern Cuisine, Traditional Cuisine · ★ Michelin

€€€€

Located alongside the river, inside of the Tayko hotel. The aesthetics here are almost as impressive as the cuisine, which sees it proudly vaunting its open brickwork and concrete beams to highlight the fact that it was the first building to be constructed using these materials in the city’s historic quarter. The restaurant exudes personality and is keen to immerse guests in a sensory journey via the story of chef Martín Berasategui, enabling them to discover his vision and his particular sense of culinary excellence through the hands of his disciple Raúl Cabrera (known to everyone as Pintxo).

320m

Los Fueros

Basque · Bib

€€

This typical Bilbao “botxero”, a classic feature of Bilbao’s restaurant scene, opened its doors in 1878 under the name Bar Colón. Today, following its impressive renovation which has seen it retain much of its authentic character, it is one of the most interesting restaurants in the city’s old quarter. Its beautiful bistro-style interior provides the backdrop for an impressive à la carte (including “media ración” options) that features Bilbao’s most representative and typical dishes, all presented with a contemporary flair, alongside two enticing tasting menus: “Gourmand” and “De Bilbao de tod

34m

Mina

fine_dining, regional · ★ Michelin

€€€€

Life, both professionally and personally, often demands constant growth in order to stay ahead of the curve, that famous ‘renew yourself or die’ mantra that countless chefs have espoused in their culinary philosophies. Chef Álvaro Garrido, always well supported in the dining room by Lara Martín, is no stranger to this dynamic and, right now, he is immersed in this process of reinvention, as he leaves the successful establishment in Marzana (said to be Bilbao's ‘indie’ district) for a larger venue in the heart of the Indautxu neighbourhood.His gastronomic proposal? He continues to champion sign

1.3km

Nerua Guggenheim Bilbao

fine_dining, local, regional, spanish · ★ Michelin

€€€€

If you find the idea of eating inside a museum tempting, there’s no better place than the Guggenheim Bilbao, where the unique design of the building reverberates throughout your experience here. Nerua, which takes its name from the Latin for the River Nervión, situated at the point where the river’s freshwater meets the saltwater of the Atlantic, recreates a similar fusion in its own philosophy thanks to chef Josean Alija’s quest to revive traditional Basque flavours from an innovative perspective. As a result, he enhances the menu with dishes that will dazzle guests with their depth and nuanc

1.3km

Islares

fine_dining, local, regional, spanish · ★ Michelin

€€€€

This minimalist restaurant with a natural feel to its decor is located opposite the city’s Guggenheim Museum where it exudes plenty of culinary passion in its quest to showcase the traditional cuisine of Northern Spain. Here, under the baton of chef Julen Bergantiños, choose between two unusual menus that change completely with every season (for example, wild mushrooms take centre stage in the autumn, followed by game in the winter), based around seasonal ingredients sourced from small-scale producers with, wherever possible, a constant and skilful use of native condiments and native species.

1.3km

AL Margen

regional · Bib

€€

Above anything else, the concept at Al Margen champions "taste through simplicity". This relaxed and informal restaurant alongside the estuary next to San Antón bridge, features a decor of highly original stone columns and hydraulic floor tiles that give it plenty of character, alongside bare tables and a semi-open kitchen at the entrance. The young chefs at the helm here, Adrián Leonelli and Pablo Valdearcos, have created a concise à la carte that showcases updated traditional cuisine that is technically accomplished yet fun and always built around the freshest seasonal produce. A tasting men

550m

Zarate

fish, regional, spanish · ★ Michelin

€€€

The history of Zarate is that of a man passionate about fishing and the sea, to the point where his cooking is described as “tidal-inspired cuisine”. Chef Sergio Ortiz de Zarate started his career in Lekeitio (Vizcaya), where he began to make a name for himself thanks to his superb baked wild fish. His traditional cooking gained further recognition following his move to Bilbao and a widening of his repertoire that involved more modern dishes and a focus on locally sourced ingredients. The strong guiding principles of the restaurant are based around his exceptional knowledge of fish – Cantabria

1.7km

Kimtxu

Fusion · Bib

€€

A somewhat surprising Asian “taberna” in Bilbao with an informal atmosphere to make you feel at home and open your mind and tastebuds to new, interesting flavours from around the world. Owner-chef Iván Abril rethinks oriental cooking through techniques acquired in London and Hong Kong, but always using superb Basque products and varying the dishes he offers in line with seasonal ingredients. The backdrop of impeccable, contemporary taberna-style decor is partly inspired by Asian culture. The à la carte, featuring an array of simple yet tasty and well-balanced dishes (we particularly enjoy the

1.0km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Pensión Plaza Nueva

Guest scores & sentiment

Room types · 8

King Room with Roll-In Shower - Disability Access

Deluxe Queen Room

Deluxe Twin Room

Double Room

Standard Double Room

Single Room

Deluxe Double Room (Gris Grafito)

Double Room, Accessible (Living Coral)

Facilities · 31

Nearby & map