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Portrait Milano - Lungarno Collection

★★★★★·9.4/ 10Excellent
·Hotels
Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningFamily roomsAll 99 facilities +
Review
Official

Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site. Enjoy Italian cuisine at 10_11, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee. Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours). Make yourself at home in one of the 73 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and Frette Italian sheets.

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Guest scores & sentiment

From 283 guest reviews · multi-source · as of 2026-07-10

Guests praise the historic design, tranquil location, and exceptional personalized service, especially the Lifestyle team. Minor complaints include maintenance issues, lack of business facilities, and occasional check-in problems.

Dimension scores · cross-source

Value10.0
Service10.0
Location10.0
Facilities9.7
Cleanliness9.7
Surroundings9.6
PraisedPersonalized service and staff attitude · Unique historical architecture and design · Prime central location · High-quality dining experience
ComplaintsRoom odors or noise issues · Maintenance issues (e.g., AC) · Late checkout fee disputes · Some room hardware defects

KEYIdeal for design/service seekers. Business travelers should note limited workspace; verify room condition to avoid maintenance issues.

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