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SpringHill Suites by Marriott Palm Desert

★★★·8.8/ 10Recommended
·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 50 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Discovering Palm Desert (CA) becomes even more accessible, thanks to the car hire amenities provided at the hotel. Parking is accessible, supplied by the hotel for guests who arrive by car. Reception services featuring safety deposit boxes are available to cater to your requirements. For extended visits or whenever required, the laundromat and dry cleaning service ensures your preferred travel garments remain clean and accessible. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. In select rooms, the hotel offers visitors access to instant tea. Maintain your cleanliness and feel revitalized using a hair dryer available in select guest restrooms. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at SpringHill Suites by Marriott Palm Desert.

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Guest scores & sentiment

From 113 guest reviews · multi-source · as of 2026-07-19

Guests praise exceptional staff service and spacious rooms. However, frequent complaints cite poor maintenance (AC, locks), thin walls, hygiene issues, and safety incidents, leading to mixed experiences.

Dimension scores · cross-source

Location9.0
Cleanliness8.6
Surroundings8.6
Facilities8.0
Service7.8
Value6.2
+ PraisedFriendly and attentive staff · Convenient location near dining and shopping · Spacious, clean rooms with functional work desk · Complimentary breakfast
- ComplaintsNoisy or malfunctioning AC units · Thin walls and poor soundproofing · Aging facilities and visible wear in some rooms · Inconsistent housekeeping and maintenance

KEYSuitable for those valuing service. Verify room location for noise, check facilities upon arrival, and expect potential hardware issues.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and transport convenient?+
The hotel scores 9.0 for location, is a short drive from the airport, and near two major shopping districts. Guests note abundant nearby dining and commercial amenities.
diningWhat is the breakfast situation like?+
A complimentary breakfast is offered, though reviews are mixed. Business travelers find it convenient, while some families and couples report inconsistent quality or shortages.
familyIs this hotel suitable for families?+
Yes, it suits families. Reviews from 25 guests highlight friendly staff and spacious rooms. However, the pool and hot tub occasionally face maintenance issues.
businessHow is the experience for business travelers?+
Business travelers appreciate the attentive service and free breakfast. Rooms feature desks and free internet, though AC noise and average soundproofing may affect rest.
serviceWhat is the level of service at the hotel?+
Service scores 7.8 with a 99% recommendation rate. Guests praise professional staff, though some couples noted indifferent service at times, leading to varied experiences.
policyWhat are the check-in/out times and pet policies?+
Check-in is after 15:00 and check-out before 12:00. Children are welcome, but pets are not allowed. The front desk has limited hours, so plan your arrival accordingly.
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