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PARKROYAL Parramatta

★★★★·9.0/ 10Excellent
PPARKROYAL Hotels & Resorts·GHA DISCOVERY·Hotels
2024 renovated· 286 rooms· Check-in 02:00 PM / out 11:00 AM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 75 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning.Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker, instant coffee and instant tea. Maintain your cleanliness and comfort using a hair dryer, toiletries, bathrobes and towels available in select guest restrooms.Chosen accommodation prices might include entry to the executive lounge, offering premium services amid an ambiance of refined extravagance. Each morning at PARKROYAL Parramatta, a scrumptious, homemade breakfast kick-starts the day.Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour.Indulge in the numerous pursuits available at PARKROYAL Parramatta.Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 345 guest reviews · multi-source · as of 2026-07-08

Guests praise friendly staff, prime location, and excellent breakfast. Common complaints include dated decor, lobby condition, AC noise, poor socket placement, and inconsistent soundproofing.

Dimension scores · cross-source

Surroundings9.4
Location8.9
Service8.8
Cleanliness8.8
Value8.7
Facilities8.4
Rooms8.2
PraisedExcellent location · Friendly staff · Clean and comfortable rooms · Rich dining options nearby
ComplaintsExpensive parking · Maintenance issues · Noise disturbances · Poor service attitude

KEYSuitable for those valuing service and location. Expect dated facilities; request quiet rooms and check socket layouts.

FAQ · grounded in hotel data & reviews

locationHow is the location and what are nearby attractions?
With a location score of 8.9, it is very convenient. Riverside Theatre is a 5-minute walk away, and major attractions are a short drive.
diningHow is the breakfast and which restaurants are available?
Breakfast is highly praised for its variety. The hotel features TABLE:30 Restaurant, BAR:30, and room service, though some business guests noted limited vegetarian options.
serviceWhat is the staff attitude and professionalism like?
With a service score of 8.8, guests consistently praise the friendly, professional, and efficient staff across all departments.
roomHow are the room facilities and comfort? Any notes?
Rooms score 8.2 with comfortable beds and great views. However, note potential AC noise, inconvenient socket placement, and inconsistent soundproofing.
facilityWhat fitness and leisure facilities are available?
Features include a swimming pool, terrace, and fitness center (surcharge). Facilities score 8.4, but some guests noted low pool water temperature.
familyIs this hotel suitable for families with children?
Children are allowed with family rooms and kid meals available. However, high parking fees and tight spaces are common concerns for families.
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