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Grand Hotel Normandy by CW Hotel Collection

Name: Grand Hotel Normandy by CW Hotel Collection
Address: Hoefijzerlaan 37, Bruges, BE

★★★★·9.1/ 10Excellent

·Hotels

📍Hoefijzerlaan 37 · Bruges ↗

📞+3250341448

Fitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageAll 47 facilities +

Review

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise friendly multilingual staff, excellent breakfast, location, and pool. Complaints focus on construction noise, poor soundproofing, maintenance issues (leaks, doors), and unclear parking guidance.

Dimension scores · cross-source

Service9.4

Location9.0

Rooms8.9

Facilities8.8

Cleanliness8.8

Surroundings8.8

Wi-Fi8.7

Value8.4

＋ PraisedFriendly and helpful staff · Convenient location near city center · Excellent and abundant breakfast · Comfortable heated pool

－ ComplaintsInconsistent room quality, some outdated bathrooms or drainage issues · Noise from renovations, corridors, or ventilation · Some rooms are small or poorly laid out · Occasional AC or temperature control issues

KEYSuitable for those valuing service and breakfast. Noise-sensitive guests should verify room condition and parking.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?＋

Located minutes from Market Square and the Belfry, near Bruges Railway Station and the Chocolate Museum. Ideal for exploring the city center.

diningHow is the breakfast? What options are there?＋

Highly praised for quality and variety. Offers continental breakfast and a bar with local Belgian beers, especially cozy by the fireplace in winter.

facilityIs there a swimming pool? Is it free?＋

Yes, an indoor heated pool and fitness area are available for relaxation. Facilities score 8.8/10. Note: Fitness facilities may incur a surcharge.

serviceHow is the staff service?＋

Service scores 9.4/10. Guests highly praise the friendly, professional, and multilingual staff for their attentive and helpful service.

roomIs the room soundproof? Is there noise?＋

Soundproofing is a common complaint. Some guests report construction noise, corridor echoes, and light leakage due to poor sealing. Request quiet rooms if sensitive to noise.

familyIs this hotel suitable for families with children?＋

Children are allowed, and family rooms are available. However, some standard rooms are small; Deluxe Double Rooms are recommended for families seeking more space.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 13

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Penthouse

1 × Queen bed40 ㎡up to 2

This suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This suite features air conditioning, a mini-bar, a flat-screen TV with satellite channels and a terrace. The unit offers 1 bed.

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Charming Double Room

1 × Queen bed24 ㎡up to 2

Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The double room features parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a mini-bar, as well as a tea and coffee maker. The unit offers 1 bed.

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Romantic Double Room, 1 Queen Bed

1 × Queen Bed24 ㎡up to 2

1 Queen Bed258 sq feet Internet - Free WiFi Entertainment - 43-inch flat-screen TV with premium channelsFood & Drink - Espresso maker, minibar (fees may apply), and electric kettleSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, phone, and iron/ironing board (on request); cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - No rollaway/extra beds availableNon-Smoking

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Deluxe Double Room

1 × Queen bed22 ㎡up to 2

This spacious room features a flat-screen TV, a writing desk and a telephone. It also includes a private bathroom and a toilet.

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Deluxe Double Room, 1 Queen Bed

1 × Queen Bed22 ㎡up to 2

1 Queen Bed237 sq feet Internet - Free WiFi Entertainment - 43-inch flat-screen TV with premium channelsFood & Drink - Espresso maker, minibar (fees may apply), and electric kettleSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, phone, and iron/ironing board (on request); cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - No rollaway/extra beds availableNon-Smoking

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Family Quadruple Room

1 × Queen Bed / 2 × Twin bed20 ㎡up to 4

1 Queen Bed and 2 Twin Beds215 sq feet Internet - Free WiFi Entertainment - 43-inch flat-screen TV with premium channelsFood & Drink - Espresso maker, minibar (fees may apply), and electric kettleSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, phone, and iron/ironing board (on request); cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNon-Smoking

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Family Room

2 × Twin bed / 1 × Queen bed20 ㎡up to 4

Featuring free toiletries and bathrobes, this family room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The family room has parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a mini-bar, as well as a tea and coffee maker. The unit has 3 beds.

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Family triple room

1 × Twin bed / 1 × Queen bed20 ㎡up to 3

Offering free toiletries and bathrobes, this family room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The family room features parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a mini-bar, as well as a tea and coffee maker. The unit offers 2 beds.

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Classic Double Room, 1 Queen Bed

1 × Queen Bed18 ㎡up to 2

1 Queen Bed194 sq feet Internet - Free WiFi Entertainment - 43-inch flat-screen TV with premium channelsFood & Drink - Espresso maker, minibar (fees may apply), and electric kettleSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, phone, and iron/ironing board (on request); cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - No rollaway/extra beds availableNon-Smoking

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Standard Double Room

1 × Queen bed18 ㎡up to 2

Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The double room has parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a mini-bar, as well as a tea and coffee maker. The unit has 1 bed.

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Basic Room

1 × Queen Bed15 ㎡up to 2

1 Queen Bed161 sq feet Internet - Free WiFi Entertainment - 43-inch flat-screen TV with premium channelsFood & Drink - Espresso maker, minibar (fees may apply), and electric kettleSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, phone, and iron/ironing board (on request)Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNon-Smoking

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Small Double Room

1 × Queen bed15 ㎡up to 2

Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room features parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a mini-bar, as well as a tea and coffee maker. The unit offers 1 bed.

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Economy Room

1 × Queen Bed13 ㎡up to 2

1 Queen Bed140 sq feet Internet - Free WiFi Entertainment - 43-inch flat-screen TV with premium channelsFood & Drink - Espresso maker, minibar (fees may apply), and electric kettleSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, phone, and iron/ironing board (on request)Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNon-Smoking

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Nearby & map

DiningSights

Zet'Joe by Geert Van Hecke

french · ★ Michelin

€€€€

Geert Van Hecke, who boasted three Michelin stars for twenty years at the Karmeliet, is definitely worthy of the title “Godfather of Belgian gastronomy”. Zet’Joe is more casual and a little bit like walking into the chef’s home. A warm interior and an impressive art collection instantly set the scene. Mireille, his delightful partner in the dining room, wields the cheese trolley with impressive dexterity. Van Hecke harnesses his consummate knowhow and sensitivity to enhancing first-rate ingredients. A silky last-minute béarnaise sauce, made with carrot and orange jus, coaxes out the full flavo

1.2km

Tou.Gou

french · Bib

€€

Thibault and Jade’s establishment is a treasure trove of culinary delights. In their tastefully appointed HQ, kick off with wholesome starters like pâté en croûte or marbled ham, before continuing with flawlessly fresh brill paired with a tangy nantaise sauce and briny clams, unless you wouldn’t prefer pheasant à la brabançonne. The veteran chef, a true disciple of text-book Gallic fare, nonetheless enjoys adding the odd international twist. Big-boned flavours, hearty helpings, culinary proficiency. A seat at the counter is highly recommended as are bookings. They also offer a take-away cateri

314m

Sans Cravate

Creative French, Creative · ★ Michelin

€€€€

As the name suggests (Without a tie), this eatery is casual in vibe. The snug interior, done up in pastel shades, is bathed in natural light. Despite a lineup of familiar flavours, Sans cravate knows how to surprise the diner. The concise à la carte menu, together with a weekday menu and a several course menu at the weekend, bear witness to the attention lavished on exceptional ingredients by chef Henk Van Oudenhouve. He might mingle textures, such as langoustine and artichoke, with a punchy bisque made out of shellfish heads, and cooks the mullet on a spit in a delicious Mediterranean dish fe

1.7km

Quatre Vins

Sharing, International · Bib

€€

Put on your rose-tinted spectacles and bask in the warm, cosy interior of Quatre Vins, steeped in the vibe of a stylish private sitting room. An open kitchen adds a joyful note, in echo of the chef’s buzzy personality. The menu features a lineup of international dishes prepared with premium big-boned ingredients. How about slices of raw scallops paired with morcilla (Italian black pudding) and a creme of Jerusalem artichoke? Or crunchy wontons filled with chopped turkey and an expertly crafted sweet-sour seasoning? Pure unadulterated pleasure, a relaxed, feel-good atmosphere and a fine range o

729m

Goffin

Modern Cuisine · ★ Michelin

€€€

Timothy Goffin is forging his own path. A genuine craftsman, he recognises the importance of full-bodied sauces, whilst also seeking to nurture comforting, fruity flavours. Whether with local or Asian ingredients, Goffin can be relied on to produce delicate, spot-on dishes and his set menu is a masterclass of balance. Right from the unusual appetisers, he takes you on a personal voyage of discovery, reacquainting you with family favourites or introducing you to creative, unexpected flavours. For example, how about a thick slice of beefsteak tomato, smothered in crushed raspberries and a vanill

1.9km

Jacobin

Seasonal Cuisine · Bib

€€

Jacobin, which is blessedly free of fussy, superfluous frills, sports a warm minimalist Scandinavian interior and focuses on dishes to share, both at lunch and dinnertime. The regularly renewed menu is packed with enticing dishes that keep pace with the seasons. Examples include pork belly in crunchy crackling served with a slightly sweet stock of braised onion and apples, fresh goat’s cheese and a lightly browned endive. The Jacobin’s market-fresh menu is the epitome of passionate, generous, flavoursome and fresh, all of which at exemplary eater-friendly prices.

1.0km

Onslow

Farm to table, Seasonal Cuisine · Bib

€€

Onslow, a buzzy landmark in the peaceful Sint Anna district, is depicted by casual dining, a vintage vibe and a terrace that oozes Mediterranean charm. The concise culinary lineup of regularly renewed, playful dishes is designed to share and to entice you to try out new combinations. Lieven Vynck works with familiar ingredients, to which he adds an international spin. An example: succulent, meaty, melt-in-the-mouth mussels in a spicy tom ka khai sauce or a tribute to Italian flair with cacio e pepe pasta. A festival of flavour awaits you at Onslow: “Food with Drinks, Drinks with Food” is their

1.3km

LESS Eatery

Asian Influences

€€€€

Love Eat Share Smile is the baseline of this hip urban eatery, which is equally suited to a hunger-obliterating snack at the bar as to a full-course feast with all the trimmings with all the family. You can expect an international culinary repertory with a definite Asian slant. From steak tartare with a Korean kick and ceviche scattered with distinctive fresh, spicy, tangy Peruvian notes to Hong-Kong-style young turbot, the extensive menu is a treasure trove of premium produce and creativity. A trendy, suitably casual vibe depicts one of Bruges’ most popular foodie hotspots!

407m

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Grand Hotel Normandy by CW Hotel Collection

Guest scores & sentiment

Room types · 13

Penthouse

Charming Double Room

Romantic Double Room, 1 Queen Bed

Deluxe Double Room

Deluxe Double Room, 1 Queen Bed

Family Quadruple Room

Family Room

Family triple room

Classic Double Room, 1 Queen Bed

Standard Double Room

Basic Room

Small Double Room

Economy Room

Facilities · 47

Nearby & map