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Hampton Inn & Suites New Castle, PA

★★★·9.3/ 10Excellent
HHampton by Hilton·Hilton Honors·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 40 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with luggage storage and safety deposit boxes provided by the front desk services. Repeatedly enjoy your best-loved attire with the aid of the laundry service available at Hampton Inn & Suites New Castle. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper and television as a part of their stay. In select rooms, the hotel offers visitors access to instant tea. Maintain your cleanliness and feel revitalized using a hair dryer available in select guest restrooms. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Hampton Inn & Suites New Castle. Hampton Inn & Suites New Castle provides a superb assortment of leisure amenities for guests to enjoy. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 250 guest reviews · multi-source · as of 2026-07-11

Guests praise friendly staff, cleanliness, and breakfast. Complaints focus on room maintenance issues, thin walls causing noise, and occasional hygiene oversights.

Dimension scores · cross-source

Service9.0
Location9.0
Facilities8.8
Cleanliness8.8
Surroundings8.8
Value8.0
PraisedFriendly and helpful staff · Excellent breakfast variety · Clean and tidy rooms · Pool popular with kids
ComplaintsPoor soundproofing · Maintenance issues · Inconsistent service · Hygiene concerns

KEYSuitable for those valuing service and breakfast. Be aware of potential noise and wear; request quiet rooms if sensitive.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What transport or attractions are nearby?
Located off Interstate 376, it offers convenient access and is near attractions like Living Treasures Animal Park and Cascade Park.
diningDoes the hotel offer breakfast? How do guests rate it?
Yes, a complimentary hot breakfast is served daily. Guests consistently praise the rich variety and delicious taste of the breakfast.
familyIs this hotel suitable for families with children? What facilities are available?
Highly recommended for families. It features an indoor heated pool and hot tub loved by kids, along with family rooms and high cleanliness standards.
businessHow is the experience for business travelers? What about Wi-Fi and work facilities?
Business guests appreciate the service and location. However, some report unstable Wi-Fi and passive technical support, so verify connectivity beforehand.
roomAre the rooms well-equipped? Are there any notable downsides?
Rooms have TVs, microwaves, and fridges. Downsides include poor soundproofing, aging facilities like AC/shower issues, and sometimes slow maintenance response.
serviceWhat is the level of service? How is the staff attitude?
Service scores 9.0. Guests generally praise the friendly, professional, and attentive front desk staff, despite occasional lapses.
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