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Yokohama Bay Sheraton Hotel and Towers

★★★★★·9.2/ 10Excellent
SSheraton·Marriott Bonvoy·Hotels
1998 opened · 2018 renovated· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingAll 57 facilities +
Review
Official

Enjoy numerous recreational opportunities, including an indoor pool, spa tub, and fitness center. This hotel also features complimentary Wi-Fi, concierge and wedding services. Savor fresh seafood at Teppanyaki Sagami, one of the hotel's seven restaurants, or enjoy room service (during limited hours). Snacks are available at the coffee shop/cafe, and you can unwind with a drink at the bar/lounge. Cooked-to-order breakfasts are offered daily (7:00 AM to 10:00 AM, for a fee). Amenities include complimentary wired internet, a business center, and express check-out. The hotel has 12 meeting rooms available for events, and self-parking is available onsite (subject to charges). Relax in one of the 348 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations offer complimentary toiletries and hair dryers. Conveniences include phones, safes, and desks. Nearby attractions include the Nissan Global Headquarters Gallery (0. 9 km), Anpanman Museum (1. 3 km), and K-Arena Yokohama (1. 6 km). The preferred airport is Haneda Airport (HND), 26. 3 km away.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

25 to 49 Qualifying Nights in a calendar year.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Yokohama Bay Sheraton Hotel & Towers · 万豪钛金入住报告(2025年4月)

  • 4pm退房基操
  • 早餐酒廊餐厅均可,餐厅noodle bar做的横滨特色的什么面还不错,炸鱼排也好吃
  • lounge晚餐需要提前预约,有三个时段可选,吃饱没问题还能喝点小酒,三晚晚饭全在这解决的
  • 坐电梯到B1就是横滨站西口,离K-Arena走路20分钟差不多
2025-05-13

qoq · 2025-05-13 · Source ↗

Yokohama Bay Sheraton Hotel & Towers · 万豪钛金入住报告(2023年9月)

  • 早餐可以在Club吃也可以在楼下餐厅,不过楼下餐厅可能人会很多
  • 套房券锁了个最高级的套房
  • 12pm check in. 不过第二天说是客人很多没要到4pm late check out. 酒廊晚上有东西吃可以顶一餐饭()
  • 横滨站门口,View也不错
2024-02-05

lans · 2024-02-05 · Source ↗

See all 2 reports →
04

Guest scores & sentiment

From 441 guest reviews · multi-source · as of 2026-07-06

Guests praise the unbeatable location at Yokohama Station, spacious rooms, and attentive service. Common complaints include outdated facilities in some rooms, noise issues, inconsistent upgrade policies, and crowded executive lounges.

Dimension scores · cross-source

Location9.1
Cleanliness9.0
Rooms8.6
Facilities8.5
Service8.2
Value7.3
PraisedExcellent location, direct access to station and mall · Clean environment and well-equipped facilities · Most staff are friendly and professional · Rich dining and shopping options nearby
ComplaintsSome rooms are small · Issues with facility malfunctions or odors · Chaotic front desk procedures in some cases · Unreasonable toiletry allocation

KEYIdeal for travelers prioritizing transit and shopping. Request high-floor or renovated rooms to avoid noise; verify lounge access benefits in advance.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? How is the transportation?
Located just a minute's walk from JR Yokohama Station with direct mall access, it offers unbeatable convenience for travel to Haneda Airport, Chinatown, and Minatomirai.
diningAre there rich breakfast and dining options?
The hotel features 6 dining options including Japanese Kaiseki and authentic Chinese cuisine. While breakfast variety is praised, some guests note potential crowding during peak hours.
businessIs this hotel suitable for business trips?
Highly recommended for business travelers due to its direct station access, friendly service, and spacious rooms. Note that Wi-Fi speed may be slow in some areas.
familyWhat are the advantages or precautions for families with children?
Advantages include direct access to shopping like Takashimaya and professional staff. However, be aware of dated facilities, average soundproofing, and potential extra charges for amenities like the pool.
coupleHow is the experience for couples?
Couples appreciate the prime location, spacious clean rooms, and warm service. Main drawbacks include dated facilities and extra charges for Wi-Fi, pool, and gym.
roomWhat is the condition of the rooms?
Rooms are generally spacious and comfortable with a high cleanliness score of 9.0. However, some guests report dated facilities, odors in certain floors, and average soundproofing.
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