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ARCOTEL Kaiserwasser Vienna

Name: ARCOTEL Kaiserwasser Vienna
Address: Wagramer Strasse 8, Vienna, Vienna, 1220, Vienna, AT

★★★★·8.5/ 10Recommended

·Hotels

📍Wagramer Strasse 8, Vienna, Vienna, 1220 · Vienna ↗

📞+431224240·Official site ↗

Meeting roomsFitness facilitiesHealth club24-hour front deskGardenLuggage storageAll 43 facilities +

Review

Official

This outstanding property perfectly blends into the new and impressive Viennese skyline along the Danube River opposite the Uno City and the Austria Centre Vienna. Due to its position and well-designed ambience, it combines parallel worlds, such as nature and the city, and provides a symbiosis of business and relaxation. With regard to transport links the hotel has a particularly favourable location. It is close to the Reichsbrücke motorway exit and the nearest underground station is on its doorstep, so that guests can directly reach Vienna's centre in a few minutes. They will sense the special atmosphere as soon as they enter the venue. Corporate travellers will appreciate the Executive Floor with its own lounge. Those who need some fresh air can use the direct access it offers to the green recreational area of the Alte Donau oxbow lake.

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise spacious rooms, convenient metro access, and rich breakfast. Complaints focus on outdated decor, poor outlet placement, inconsistent service quality, disappointing executive lounge, and severe dissatisfaction from forced relocations due to overbooking.

Dimension scores · cross-source

Surroundings8.6

Cleanliness8.4

Service7.8

Facilities7.8

＋ PraisedConvenient location near conference center · Spacious and clean rooms · Rich breakfast selection · Comfortable and quiet beds

－ ComplaintsOutdated facilities and poor design · Inconvenient outlet placement · Poor service from some staff · Limited dining options nearby

KEYSuitable for business travelers needing city access. Verify room details, avoid peak check-in, and manage expectations for executive perks.

FAQ · grounded in hotel data & reviews

locationHow is the location and transport convenience?＋

Located in Donaustadt near the Vienna International Centre and Danube River. Guests praise the convenient metro access via U1 line.

diningHow is the breakfast? Is it extra charge?＋

Breakfast is available at a surcharge but praised for its rich selection and good environment. Room service and bar options are also available.

businessIs it suitable for business trips? Are there meeting rooms?＋

Highly suitable. Adjacent to Vienna International Centre with 24-hour business center, meeting rooms, and free internet. Business guests praise the location and spacious rooms.

roomAre the rooms spacious? Are facilities new?＋

Rooms are generally spacious and comfortable, but some facilities are outdated. Common complaints include poor outlet placement, unstable Wi-Fi, and shower drainage issues.

familyCan children stay? Are there family facilities?＋

Policy states children are not allowed, despite having a playground listed. Rooms are spacious with free minibars, but policy restrictions apply.

serviceIs the service good? Is there an executive lounge?＋

Service score is 7.8, but experiences vary. Some guests report long waits and cold service; others complain about low-quality executive lounges and forced relocations due to overbooking.

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Room types · 6

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Suite

1 × Double bed61 ㎡up to 2

1 Double Bed657 sq feet Layout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - LCD television with satellite channels and pay moviesFood & Drink - Coffee/tea maker and room service Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletriesPractical - Laptop-compatible safe and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Area rugs in roomNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Junior Suite

1 × King bed31 ㎡up to 3

1 King Bed334 sq feet Layout - Bedroom and sitting areaInternet - Free WiFi and wired internet accessEntertainment - LCD television with satellite channels and pay moviesFood & Drink - Coffee/tea maker and room service Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletriesPractical - Laptop-compatible safe and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Area rugs in roomNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Junior Suite (Deluxe)

1 × King bed31 ㎡up to 2

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Comfort Room

1 × Queen Bed24 ㎡up to 2

1 King Bed OR 1 Queen Bed258 sq feet Layout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - LCD television with satellite channels and pay moviesFood & Drink - Room serviceSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Laptop-compatible safe and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Area rugs in roomNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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RoomSuperior Room

Superior Room

1 × Queen Bed24 ㎡up to 2

1 King Bed OR 1 Queen Bed258 sq feet Layout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - LCD television with satellite channels and pay moviesFood & Drink - Coffee/tea maker and room service Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Laptop-compatible safe and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Area rugs in roomNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Deluxe Room

1 × Queen Bed21 ㎡up to 2

1 King Bed OR 1 Queen Bed226 sq feet Layout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - LCD television with satellite channels and pay moviesFood & Drink - Electric kettle, room service, and free tea bags/instant coffeeSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletriesPractical - Laptop-compatible safe and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Area rugs in roomNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Nearby & map

DiningSights

Mraz & Sohn

Creative, Seasonal Cuisine · ★★ Michelin

€€€€

A true institution on Vienna's fine-dining scene. Expect the unexpected: Markus Mraz and his son Lukas's menu is based on a surprise concept – only the ingredients are revealed in advance. The experience unfolds over 13 small, distinctive courses, far removed from the mainstream and typically centred on a single star ingredient, which forms the basis of the menu. A memorable example is the "kimchi börek", in which aromatic sika venison meets vibrant, tangy kimchi, elevated by fine shavings of Périgord truffle. The setting is chic, modern and relaxed. At the chef's table by the open kitchen, di

3.0km

Konstantin Filippou

Modern Cuisine, Creative · ★★ Michelin

€€€€

In Konstantin Filippou's elaborate tasting menu, the spotlight is firmly on fish and seafood, with meat largely absent or relegated to a supporting role. One standout dish is the delicate, mousse-like brandade of Amur carp and potato, served on a bed of al dente, slightly tart white asparagus, finished with fragrant toasted almond pieces and almond purée, plus a dollop of caviar. His strikingly modern seven- to nine-course set menu showcases top-quality ingredients from international markets. As a native Styrian with Greek roots, the chef-patron discreetly incorporates influences from both his

3.6km

Steirereck im Stadtpark

Creative, Contemporary · ★★★ Michelin

€€€€

The architecture is the first thing you notice! Located in the Stadtpark, the building has a futuristic feel. The interior is bright and airy, featuring clean lines and elegant modern design; you can look into the kitchen through the pass. The clever division of the space into different wings creates a calm and relaxed atmosphere. The exceptional politeness and utmost professionalism of the service team ensure that you feel welcome and comfortable from the moment you arrive. Special mention goes to Birgit Reitbauer, an exemplary hostess, and sommelier René Antrag, for his superb wine recommend

4.0km

Silvio Nickol Gourmet Restaurant

fine_dining · ★★ Michelin

€€€€

The exclusive Palais Coburg houses one of Vienna's premier dining destinations, a culinary hotspot for many years running. Executive chef Silvio Nickol and head chef Florian Daube present exceptionally creative cuisine featuring meticulously composed combinations of outstanding ingredients. Their distinctive style leaves a lasting impression – for example, in the wonderfully al dente white asparagus topped with crispy baby prawns and basil, or the rich, aromatic langoustine served with a shellfish-infused hollandaise and a citrus butter foam providing a delightful contrast. The "Genussreise" s

4.1km

Addiert

Korean Contemporary · ★ Michelin

€€€€

There is only space for a handful of diners at the L-shaped chef's table in this restaurant's minimalist dining space. A nine-course set menu is prepared in the fully open stainless steel kitchen – this culinary journey through Korea lasts approximately three hours. Authenticity is key, but local ingredients and European cooking techniques still find their place. This results in intensely flavoursome dishes such as "gochujang ceviche": slices of Austrian trout marinated in chilli paste, topped with a tangy grapefruit sabayon and finished with a delicate basil oil. The service is charming and a

3.8km

JOLA

Vegan, Creative · ★ Michelin

€€€€

Jola takes its name from the charming duo behind this venture: Jonathan Wittenbrink, who delivers outstanding vegan cuisine, and Larissa Andres, who manages the service in the compact dining space with charm and aplomb. Seasonal and regional ingredients go into the creative surprise set menu, which features memorable dishes such as raviolo stuffed with aubergine ragout, served with courgette, lightly toasted pine nuts and a wonderfully intense tomato essence. Choose between wine and alcohol-free pairings. The setting is stylish and modern yet pleasingly laid back – the open kitchen certainly a

4.0km

Edvard

Creative, Modern Cuisine · ★ Michelin

€€€€

The fine dining restaurant of the Anantara Palais Hansen Hotel has a tasteful interior channeling an elegant style. It serves a seasonally inspired menu injected with fresh pops of colour by chef Paul Gamauf. His dishes show his penchant for vegetables and herbs, plus subtle Mediterranean influences. Preserves also play a role. The combination of flavours and textures is successful; all the components are extremely well balanced and beautifully presented. You can choose a set menu comprising five, seven or nine courses. This is accompanied by a sophisticated wine list with a penchant for Austr

4.0km

Pramerl & the Wolf

gourmet · ★ Michelin

€€€€

This former pub in Vienna's ninth district is now a great casual fine dining restaurant. In a pleasingly laid-back and intimate setting, diners receive attentive service from Wolfgang "the Wolf" Zankl-Sertl and his team. The cuisine, inspired by modern trends, is bold and replete with well-balanced contrasts and appealing textures. A shining example is the carbonara made with calamari, smoked eel and Parmesan – entirely pasta-free! The surprise menu, prepared with exceptional ingredients, can be paired with either wine or alcohol-free options. On Wed and Thu, dinner service begins at 7pm; on F

4.0km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

ARCOTEL Kaiserwasser Vienna

Guest scores & sentiment

Room types · 6

Suite

Junior Suite

Junior Suite (Deluxe)

Comfort Room

Superior Room

Deluxe Room

Facilities · 43

Nearby & map