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Van der Valk Hotel Spa

★★★★·8.6/ 10Recommended
·Hotels
Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningLift / ElevatorLuggage storageAll 63 facilities +
Review
Official

Nestled in Spa, the Pearl of the Ardennes, the Radisson Blu Palace Hotel offers guests direct access to the renowned thermal springs via a private cable car. Choose from 120 designer rooms, including nine suites with balconies and 35 newly renovated Superior Rooms, each offering scenic views of the city or surrounding hills. Enjoy the Super Breakfast Buffet at Brasserie Les Saisons de Spa, or grab a coffee at the bar. Unwind at the well-equipped fitness center with a sauna and panoramic views, or explore specialized spa packages at the neighboring Les Thermes de Spa. The hotel also features eight flexible meeting rooms, ideal for conferences, team-building activities, and product launches.

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Guest scores & sentiment

From 170 guest reviews · multi-source · as of 2026-07-18

Guests praise the central location, direct spa access, abundant breakfast, and cleanliness. Common complaints include poor soundproofing, AC issues, high parking fees, and occasional service lapses like slow response or cleaning oversights.

Dimension scores · cross-source

Location9.0
Surroundings8.6
Cleanliness8.4
Facilities8.1
Rooms8.0
Service7.7
Value6.3
PraisedExcellent central location near shops and thermal baths · Private funicular provides direct, convenient spa access · Abundant, varied, and highly praised breakfast buffet · Spacious, clean, and well-equipped rooms
ComplaintsExpensive garage parking and limited free street spots · Occasional cleaning lapses such as hair or dust · Slow pacing and inconsistent restaurant food/service · Some reception staff appear unfriendly or uninformative

KEYIdeal for spa and dining seekers. Check room quietness, parking costs, and AC functionality upon arrival.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?
Rated 9.0 for location, it sits in the city center with direct funicular access to the spa. Guests consistently praise its prime spot and convenient transport.
diningAre breakfast and dining options plentiful?
Breakfast is widely praised as abundant and delicious, with the restaurant offering high-quality local and international cuisine. Dining receives high marks, reflected in a 99% recommendation rate.
coupleIs this hotel suitable for couples or families?
Highly recommended. Among 87 couple reviews, spacious rooms and direct spa funicular are highlighted. For families, 43 reviews praise the rich breakfast and friendly staff.
roomHow are the room soundproofing and air conditioning?
Rooms score 8.0 overall, yet some guests report poor soundproofing, AC noise, or temperature control issues. Quiet-sensitive travelers should request specific room preferences in advance.
policyWhat are the check-in/out times and policies for pets and children?
Check-in is at 15:00 and check-out at 12:00. The hotel welcomes children and pets, offers kid meals, accessibility features, and express check-in services.
serviceHow is the service quality and value for money?
Service scores 7.7 and cleanliness reaches 8.4. However, value scores only 6.3 due to high parking fees and occasional slow responses, so verify bills beforehand.
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