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City Express Suites by Marriott Queretaro

★★★★·9.0/ 10Excellent
·Hotels
📍Avenida 5 de Febrero 9852 · Querétaro ↗
📞+524421031700·Official site ↗
Check-in 03:00 PM / out 01:00 PM
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsAll 36 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundromat located on the premises. The hotel's daily housekeeping ensures an excellent option for your stay. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Rest assured, quenching your thirst is not a concern with instant tea available in select accommodations. You'll be pleased to know that select guest bathrooms offer bathroom amenities such as a hair dryer, ensuring a comfortable stay. Throughout the day and night, guests can enjoy light refreshments with the hotel offering vending machines. Visitors wishing to create their personal culinary delights will appreciate the on-site BBQ facilities provided at this establishment.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise spacious suites with kitchens, convenient location, and friendly staff, ideal for families. Common complaints include poor housekeeping hygiene, limited breakfast variety and slow service, and maintenance issues like AC leaks.

Dimension scores · cross-source

Cleanliness9.4
Surroundings9.4
Facilities9.0
Service8.3
Value8.0
Location8.0
＋ PraisedSpacious rooms with fully equipped kitchens · Positive feedback on pool and play areas · Good value for extended stays · Spacious, comfortable rooms suitable for long stays
－ ComplaintsPoor hygiene in some rooms · Limited or poor quality breakfast · Slow service response times · Limited breakfast variety and late service

KEYSuitable for families or long stays. Check room hygiene upon arrival and manage breakfast expectations.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation?＋
Located near the business park with convenient transport. A free shuttle explores destinations within 10km, ideal for leisure and business travelers.
familyIs this hotel suitable for families with children?＋
Highly recommended. 92 family guests praised spacious suites with kitchens and high value. Children are allowed, and family rooms plus an outdoor pool are available.
businessWhat is the experience like for business travelers?＋
76 business guests found the spacious suites comfortable and suitable for long stays. However, some reported network issues or cleaning blind spots, so verify room status.
roomWhat are the features of the rooms?＋
Rooms feature modern decor, flat-screen TVs, and kitchenettes, with a facility score of 9.0. All are non-smoking and offer free wired internet.
diningHow is the breakfast?＋
Free continental breakfast is offered, but guests note limited variety and occasional slow service. Some business and family guests mentioned timing or quality issues.
serviceWhat is the service attitude like?＋
Service scores 8.3, with guests praising friendly and helpful staff. However, some noted slow front desk response during peak times, suggesting patience.
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