Name: Hotel Esmeralda
Address: 10-50 Carrera 11, San Gil, CO

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the excellent location, friendly staff, and pools. Major complaints involve small rooms, maintenance issues, and limited breakfast quality.

Dimension scores · cross-source

Location9.3

Service8.2

Cleanliness7.6

Rooms7.3

Facilities7.3

Value7.2

Wi-Fi6.3

＋ PraisedPrime location near beach and center · Well-liked swimming pools and jacuzzi · Friendly and attentive staff · Quiet and comfortable atmosphere

－ ComplaintsLimited breakfast variety with few savory options · Small rooms and bathrooms · Aging facilities and maintenance issues · Inconsistent cleanliness and pool water quality

KEYSuitable for short stays prioritizing location and pools. Manage expectations regarding room size and breakfast variety.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What attractions are nearby?＋

The location is excellent (9.3/10), near Chicamocha National Park and beaches, offering easy access to local attractions.

pros_consWhat are the main pros and cons of this hotel?＋

Pros: Excellent location, friendly staff, good pools. Cons: Small/old rooms, maintenance issues, inconsistent breakfast quality.

diningHow is the breakfast? Any notes?＋

Breakfast is limited, mostly pasta, with some lacking options like ham/cheese. Note that hot water may incur extra charges.

roomHow are the room size and facilities?＋

Rooms are often described as small and old, with tight bathrooms. Some have maintenance issues like faulty sockets or TV noise.

serviceHow is the service level?＋

Service is highly rated (8.2) with friendly staff, though isolated booking errors have affected some guests' experiences.

facilityWhat are the main facilities available?＋

Features include pools, terrace, free Wi-Fi, and 24-hour front desk. Tour desk, laundry, and currency exchange are available.

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Room types · 6

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Family Room

3 × Twin bed / 1 × Double bed / 1 × Twin bed45 ㎡up to 5

The spacious family room offers a wardrobe, a tiled floor, a terrace with city views as well as a private bathroom featuring a shower.

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Classic Quadruple Room

2 × Twin bed / 1 × Double bed / 1 × Twin bed22 ㎡up to 4

This quadruple room features air conditioning and a bathroom with a shower.

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Classic Triple Room

1 × Twin bed / 1 × Double bed / 1 × Twin bed18 ㎡up to 3

This triple room features air conditioning and a bathroom with a shower.

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Deluxe King Room

1 × Extra-large double bed (Super-king size) / 1 × Twin bed18 ㎡up to 2

This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace.

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Double Room

1 × Double bed / 1 × Twin bed16 ㎡up to 2

This double room features air conditioning and a private bathroom with a shower.

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Economy Double Room

1 × Double bed15 ㎡up to 2

This double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit offers 1 bed.

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Facilities · 30

All facilities & services listed by the hotel (aggregated across sources).

Guest education on local ecosystems and cultureAir conditioningFamily roomsIroning serviceParkingTerraceCurrency exchangePrivate check-in/check-outShuttle service (additional charge)Public BathStaff adhere to local safety protocolsHand sanitizer in guest room and key areasFire extinguishersFirst aid kit availableKey accessCCTV outside property24-hour securityInternet accessNo accessible shuttleBicycle-friendly propertyTelevision in common areasAccessible shuttleFree wired internetFront desk (limited hours)GarageGuest education on local ecosystems and cultureHousekeeping on requestNon-smoking roomsTour deskNon-smoking throughout