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Blue Diamond Luxury Boutique - All Inclusive - Adults Only

★★★★★·8.7/ 10Recommended
·property
Proposal/romance packages availableBoat tours nearbyParasailing nearbyExpress check-outMeeting roomsFitness facilitiesAll 62 facilities +
Review
Official

The Blue Diamond Luxury Boutique Hotel offers a modern, minimalist retreat in Riviera Maya, boasting a AAA 4 Diamond Award. This all-inclusive hotel provides exclusive amenities such as unlimited complimentary access to the water circuit at The Spa by Blue Diamond, more beachfront per room than any other hotel in the area, and one free ocean dive or snorkeling tour per person, per stay. Oversized rooms and bathrooms feature dual rain showers, private outdoor bathtubs, and plunge pools. Complimentary high-speed internet, Wi-Fi, and local/long-distance calls are also included. The hotel is a paradise interwoven with water pathways, lagoons, and a mystical Mayan cenote. Guests can enjoy the main and lap pools until 11 pm. Additional services include room service, a Mayan Temazcal ceremony, golf, laundry service, medical service, jacuzzi, sauna, steam room, and spa services/massages. Book a Junior Suite Palafito for a minimum of four nights and receive one complimentary Temazcal session per person, per stay (some restrictions apply). This ancestral curative ceremony is also available for an additional charge for guests staying in the Junior Suite Patio and Junior Suite Cenote categories. Guests booking a minimum four-night stay can also enjoy special green fees at the Corasol Golf Course (some restrictions apply). All rooms are equipped with air conditioning, cable TV, telephone, internet access, a minibar, safe, private bathroom, balcony, and a large terrace. The hotel offers a pet-friendly experience, welcoming dogs up to 10 kg (23 lbs) for $35 USD per night, per pet (restrictions apply).

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise exceptional staff service, especially butlers and bar teams, and well-maintained facilities. Main complaints involve room hygiene issues (pests, stains), delayed maintenance for leaks or odors, bland food at some venues, and occasional check-in delays.

Dimension scores · cross-source

Location8.8
Facilities8.6
Surroundings8.6
Cleanliness8.4
Service8.0
Value7.6
PraisedExcellent butler and bar staff service · Active vibe team and atmosphere · Well-maintained facilities and beauty · High-quality popular drinks
ComplaintsInconsistent room cleanliness · Slow check-in process · Limited Marriott benefits · Bland food taste

KEYIdeal for guests valuing service. Verify room condition upon arrival; manage food expectations.

FAQ · grounded in hotel data & reviews

coupleIs this hotel suitable for couples?
Yes, it is highly recommended for couples. As an adults-only all-inclusive resort, it offers a romantic atmosphere with enthusiastic butler and bar service, making it ideal for a relaxing getaway.
diningWhat dining options are included? How is the food quality?
The all-inclusive package features international cuisine at Aquamarina Restaurant, poolside drinks, and room service. While generally enjoyed, some guests noted bland tastes at certain venues, so advance booking is advised.
serviceHow is the service level?
Service is highly praised with a score of 8.0. Butler and bar staff receive specific commendations for their enthusiasm. However, guests should be aware of potential wait times during peak check-in periods.
roomHow are the room hygiene and facilities?
Overall cleanliness is good (score 8.4), but some guests reported hygiene issues like pests or stains, and facility faults such as leaks. It is advisable to inspect the room upon arrival and report issues immediately.
facilityWhat recreational and sports facilities are available?
Facilities are excellent (score 8.6), featuring an outdoor pool, full-service spa, health club, sauna, and free bicycles. Nearby water sports like scuba diving and sailing are also available.
policyAre children allowed to stay at the hotel?
No, this is an adults-only property designed to provide a tranquil environment for adult guests, so it is not suitable for families with children.
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