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Balie Bay 1 - Adults Only

★★★★·8.4/ 10Recommended
·Apartments
Outdoor furnitureElevatorSmoke-free propertyAirport transportation - pickup (surcharge)Free self parkingWheelchair accessible
Review
04

Guest scores & sentiment

From 200 guest reviews · multi-source · as of 2026-07-17

Guests consistently praise the exceptionally warm staff, diverse and high-quality dining, clean spacious rooms with great views, and well-maintained grounds. Minor drawbacks include a rocky beach requiring water shoes, occasional maintenance gaps post-hurricane, check-in delays, and limited vegan options. Overall, the experience is highly rated and relaxing.

Dimension scores · cross-source

Location8.8
Cleanliness8.8
Value8.2
Service8.2
+ PraisedEnthusiastic and professional staff · Excellent Privilege upgrade experience · Rich and delicious dining options · Entertaining activities
- ComplaintsRocky beach · Lack of facility maintenance · Room humidity issues · Slow service response

KEYIdeal for adults seeking premium service, diverse dining, and relaxation. Bring water shoes, confirm dietary needs early, and expect a rocky beach with minor post-storm maintenance.

FAQ · grounded in hotel data & reviews

locationHow is the location and what are nearby attractions?+
Located in vibrant Camps Bay, just a 1-minute drive to the beach. Nearby attractions include Table Mountain and Cape Town Stadium.
pros_consWhat are the main pros and cons according to guests?+
Pros: Exceptional staff, diverse dining, clean rooms with great views. Cons: Rocky beach, minor maintenance gaps, strong odors near pools, and check-in delays.
diningHow is the dining selection? Is it suitable for vegans?+
Dining is diverse and high-quality. However, vegan and authentic local options are limited, so check menus in advance.
serviceHow is the service level? Are there standout staff members?+
Service is highly praised for being warm and attentive. Couples specifically mentioned staff like Toni-Ann and Marco. Service score is 8.2.
policyWhat are the check-in/out times? Are pets or children allowed?+
Check-in is at 15:00 and check-out at 10:00. Children are allowed, but pets are not. Check-in queues can be long.
facilityWhat parking and transport facilities are available?+
Free self-parking is provided. A 24/7 airport shuttle is available for a surcharge. Facilities include wheelchair access and elevators.
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