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Hanoi Prime Garden Hotel & Spa

Name: Hanoi Prime Garden Hotel & Spa
Address: 36 Ngõ Hàng Hương, Hanoi, VN

★★★·8.9/ 10Recommended

·Hotels

📍36 Ngõ Hàng Hương · Hanoi ↗

📞+842437476265

Health or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningFamily roomsLift / ElevatorLuggage storageAll 68 facilities +

Review

Official

The 3-star Hanoi Prime Center Hotel & Travel offers comfort and convenience whether you're on business or holiday in Hanoi. The property has everything you need for a comfortable stay. To be found at the property are free Wi-Fi in all rooms, 24-hour room service, 24-hour security, ticket service, wheelchair accessible. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like towels, slippers, additional toilet, umbrella, additional bathroom. The property offers various recreational opportunities. No matter what your reasons are for visiting Hanoi, Hanoi Prime Center Hotel & Travel will make you feel instantly at home.

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-21

Guests praise the prime Old Quarter location, value, and specific staff like Kimchi. Major complaints include hygiene issues (cockroaches, dirt), AC failures, construction noise, and booking errors causing room shortages or forced moves.

Dimension scores · cross-source

Surroundings9.6

Location8.9

Service8.7

Value8.1

Wi-Fi7.9

Rooms7.9

Cleanliness7.9

Facilities7.8

＋ PraisedExcellent location · Spacious and comfortable rooms · Friendly staff · Prime Old Quarter location

－ ComplaintsPoor hygiene · Ineffective air conditioning · Dampness and mold · Disruptive construction noise

KEYSuitable for budget travelers valuing location. Verify AC/hygiene, avoid construction times, and confirm bookings to prevent room shortages.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?＋

Ideally located in the heart of Hanoi's Old Quarter (score 8.9), near St. Joseph Cathedral with convenient access to attractions.

pros_consWhat are the main pros and cons?＋

Pros: Prime location, good value (8.1), helpful staff. Cons: Hygiene issues (cockroaches/dirt), facility failures (weak AC), and construction noise.

serviceHow is the service quality?＋

Service scores high at 8.7. Guests specifically praise staff like Kimchi and Minh Tuan for being warm, professional, and helpful.

roomHow are the room facilities and comfort?＋

Rooms are spacious with comfortable beds (score 7.9). Equipped with AC, TV, and WiFi (7.9). However, check for wall stains or outlet issues upon arrival.

policyWhat are the check-in and check-out times?＋

Check-in is after 14:00 and check-out is before 12:00. 24-hour front desk and express services are available for a seamless stay.

valueIs the hotel good value for money?＋

Value score is 8.1. Guests consider it good value for money given its central Old Quarter location and essential amenities.

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Room types · 7

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

city_viewQuadruple Room with Terrace

Quadruple Room with Terrace

2 × Extra-large double bed (Super-king size) / 2 × Bunk bed35 ㎡up to 8

The fireplace is the standout feature of this quadruple room. The quadruple room features air conditioning, a private entrance, a terrace with city views as well as a private bathroom boasting a shower. The unit has 4 beds.

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Family Room with Balcony

2 × Extra-large double bed (Super-king size) / 2 × Bunk bed32 ㎡up to 8

This family room's standout feature is the fireplace. The family room offers air conditioning, a private entrance, a terrace with city views as well as a private bathroom featuring a shower. The unit offers 4 beds.

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Deluxe Family Suite

2 × Extra-large double bed (Super-king size) / 1 × Bunk bed30 ㎡up to 8

The fireplace is a top feature of this family room. Offering free toiletries and bathrobes, this family room includes a private bathroom with a shower, a bidet and a hairdryer. This family room is air-conditioned and has a seating area with a flat-screen TV, a private entrance, soundproof walls, a mini-bar, as well as a wardrobe. The unit has 3 beds.

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Junior Suite with Balcony

1 × Extra-large double bed (Super-king size)25 ㎡up to 3

This suite's special feature is the fireplace. Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a shower and a bidet. Boasting a terrace with city views, this suite also provides soundproof walls and a flat-screen TV. The unit offers 1 bed.

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Triple Room

1 × Twin bed / 1 × Extra-large double bed (Super-king size)25 ㎡up to 4

This triple room provides a fireplace. Providing free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. This triple room is air-conditioned and features a seating area with a flat-screen TV, a private entrance, soundproof walls, a mini-bar, as well as a wardrobe. The unit offers 2 beds.

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Deluxe Double or Twin Room with City View

1 × Extra-large double bed (Super-king size) / 2 × Twin bed23 ㎡up to 3

This twin/double room's special feature is the fireplace. Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. This twin/double room is air-conditioned and features a seating area with a flat-screen TV, a private entrance, soundproof walls, a mini-bar, as well as a wardrobe.

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Deluxe Double or Twin Room

1 × Extra-large double bed (Super-king size) / 2 × Twin bed20 ㎡up to 3

This twin/double room provides a fireplace. Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. This twin/double room is air-conditioned and features a seating area with a flat-screen TV, a private entrance, soundproof walls, a mini-bar, as well as a wardrobe.

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Nearby & map

DiningSights

Tầm Vị

Vietnamese · ★ Michelin

₫₫

Now with a two-storey expansion and lush courtyard, English-speaking staff and a photo menu, this vintage tea house is more tourist-friendly. It retains its North Vietnamese charm with antique decor, artwork and a rustic elegance, and continues to impart the essence of Vietnamese cuisine. Highlights include chả ốc (ham with periwinkle snails) served with herbs, vegetables, vermicelli and fish sauce, and the subtle crab soup with malabar spinach in a clear broth.

938m

Phở Khôi Hói

Street Food · Bib

₫

Khôi Hói means bald head, referring to the owner’s hairstyle. Come here for phở – beef noodle soup. There are many cuts to choose from, including rare cuts like beef heel muscle. You can also specify how you like your beef cooked.

66m

Phở Bò Lâm

Street Food · Bib

₫

Early risers delight in this beef phở haven, open from 5:30am until mid‐morning, when beef cuts and broth are sold out. Fresh ingredients shine in the signature beef heel muscle, which boasts tender meat and gelatinous tendon with a pleasant chew. Order phở with eggs and fried dough, just like the locals.

109m

Gia

Vietnamese Contemporary · ★ Michelin

₫₫₫₫

Gia đình, meaning "family", is a reference to chef Sam Tran and partner Long Tran's longing for their homeland during their years working abroad. The restaurant decor draws inspiration from the Temple of Literature just across the road. A single tasting menu is offered, showcasing the finest seasonal ingredients and drawing inspiration from the rich heritage of traditional Vietnamese cuisine. Deceptively complex, the beautifully crafted dishes showcase well-judged combinations of subtle flavours, with acidity and texture playing prominent roles.

1.3km

Bánh Cuốn Gia Truyền Thanh Vân (Hang Ga Street)

Street Food · Bib

₫

As its name suggests, this long-standing family-run spot specialises in bánh cuốn, keeping alive a craft passed down through generations. Everything is made from scratch using traditional methods, resulting in rice rolls that are thin, delicate and soft. The family-recipe dipping sauce strikes a pleasing balance of salty, sweet and sour. Fillings include pork, shrimp and chicken, with extra toppings available. The bún thang, a Hanoi-style noodle soup with assorted toppings, is also worth trying.

184m

Phở Gia Truyền (Hoàn Kiếm)

Street Food · Bib

₫

One of Hanoi's most iconic eateries, Phở Gia Truyền exemplifies the Northern approach to phở with three options: rare flank, medium rare round or well-done brisket. Each delicious bowl is made to order at the counter, and diners can add crispy quẩy or a golden egg yolk for richness.

208m

Chả Cá Thăng Long (6B Duong Thanh Street)

Vietnamese · Bib

₫

Opened over 30 years, this restaurant has three branches on one street. Head to the most popular, at 6B: a pale-yellow, century-old townhouse accessible via a quaint courtyard. The menu stars chả cá, deboned Hemibagrus catfish (cá lăng), seasoned with turmeric, wrapped in banana leaves and grilled. Served in a hot pot, it is lightly stir-fried with spring onions and herbs – best enjoyed with rice noodles and fish sauce.

266m

Mr Bảy Miền Tây

Vietnamese · Bib

₫

For over a decade, this small shop has been known for its crispy bánh xèo pancake with various fillings. For first-timers, English-speaking servers helpfully explain how the pancake is wrapped in rice paper with veggies and herbs, and dunked in the tangy fish sauce before being consumed. In addition to the signature pancake, hot pot, spring roll, rice noodles and barbecues are their strong suits.

390m

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Hanoi Prime Garden Hotel & Spa

Guest scores & sentiment

Room types · 7

Quadruple Room with Terrace

Family Room with Balcony

Deluxe Family Suite

Junior Suite with Balcony

Triple Room

Deluxe Double or Twin Room with City View

Deluxe Double or Twin Room

Facilities · 68

Nearby & map