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citizenM Los Angeles Downtown

★★★★·9.4/ 10Excellent
ccitizenM·Marriott Bonvoy·Hotels
Check-in 02:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningLuggage storageExpress check-in/check-outFacilities for disabled guestsIroning serviceAll 34 facilities +
Review
Official

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a communal living room. Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 5 meeting rooms available for events. Make yourself at home in one of the 315 guestrooms featuring refrigerators and iPads. Your pillowtop bed comes with premium bedding. 43-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Distances are displayed to the nearest 0. 1 mile and kilometer. Grand Central Market - 0. 2 km / 0.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 493 guest reviews · multi-source · as of 2026-07-05

Guests praise the modern design, smart iPad controls, comfortable beds, and friendly staff, noting good value. Main complaints include very small rooms, awkward self-check-in, inconsistent breakfast supply, and a gritty, potentially unsafe surrounding area.

Dimension scores · cross-source

Cleanliness9.5
Service9.0
Surroundings9.0
Value8.9
Facilities8.8
Location8.6
PraisedGreat lobby vibe · iPad room controls · Comfortable beds · Friendly staff
ComplaintsSmall rooms · No parking · Sketchy surroundings · Breakfast issues

KEYSuitable for solo/couples seeking tech convenience. Plan parking ahead. Avoid if space-sensitive; be cautious of the area at night.

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