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GBH Hotel-Apartamentos Caballito de Mar

9.5/ 10Excellent
·Apartments
Air conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxTerraceAll 17 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praised the central location, cleanliness, and responsive staff. Beds were comfortable. Main complaints included street noise, poor soundproofing, lack of AC in some units, and difficult parking.

Dimension scores · cross-source

Wi-Fi9.2
Rooms9.2
Value9.2
Service9.2
Cleanliness9.2
Location9.1
Facilities9.1
PraisedPrime location · High cleanliness · Responsive and attentive service · Good value for money
ComplaintsDifficult parking · Noise issues · Uncomfortable sofa bed · Noticeable street and neighbor noise; soundproofing needs improvement

KEYIdeal for those valuing location and cleanliness. Noise-sensitive guests should beware; bring own mugs and plan parking.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what nearby amenities are available?
Located in Benidorm Old Town, it is just steps from Poniente Beach and a short walk to Mal Pas Beach. The city centre is only 300 meters away, with easy access to major attractions.
roomWhat amenities are included in the apartments, and how comfortable are the beds?
Units feature air conditioning, flat-screen TVs, fully equipped kitchenettes, and free WiFi. With an overall rating of 9.0 from 75 guests, beds are generally praised as comfortable, though some note firm mattresses or missing side tables.
serviceHow responsive is the hotel staff?
Staff are highly praised for their responsiveness and efficient communication. The service dimension scores 9.2 out of 10, reflecting consistent positive feedback across 75 reviews.
policyWhat are the check-in and check-out times, and are children or pets allowed?
Check-in is at 15:00 and check-out at 11:00. Children are welcome, but pets are not allowed. Luggage storage and safety deposit boxes are available for guest convenience.
pros_consWhat do guests consider the main pros and cons of this hotel?
Top praises include the excellent location, high cleanliness (9.2/10), and comfortable beds. Main drawbacks involve street noise, average soundproofing, occasional missing amenities, and difficult parking nearby.
coupleIs this hotel suitable for couples or families?
Highly suitable for couples and families, featuring family rooms, terraces, and beach toys. Couples appreciate the value and cleanliness, but noise-sensitive guests should verify room orientation beforehand.
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