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The Westin Chicago Northwest

★★★★·8.8/ 10Recommended
WWestin Hotels & Resorts·Marriott Bonvoy·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Free beach shuttleAir conditioningSwimming poolLift / ElevatorAll 48 facilities +
Review
Official

The Westin Chicago Northwest provides flawless service and all the necessary facilities for visitors. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception assistance, including concierge service, to ensure guest satisfaction. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of dry cleaning service located on the premises. The hotel's daily housekeeping ensures an excellent option for your stay. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Rest assured, quenching your thirst is not a concern with instant tea available in select accommodations. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and bathrobes within a few chosen chambers. Start your day stress-free at The Westin Chicago Northwest as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

The Westin Chicago Northwest · 万豪钛金入住报告(2023年6月)

  • 谈心升级
  • 早餐有make to order omelette 很不错,但咖啡难喝
  • 住的时候正好是个印度人婚礼,隔音不行,半夜巨吵
2023-06-28

jimmy0017 · 2023-06-28 · Source ↗

The Westin Chicago Northwest · 万豪金卡入住报告

  • 服务还可以,中规中矩。
  • 位置在高速边,但是下高速/上高速极其麻烦。。。
  • 客房应该是达不到Westin标准的。。
  • 这家酒店最好的地方是可以免费带两只狗入住,停车也是免费的。但是因为酒店经常性的举办婚礼等大型活动,真的非常非常的吵。。。。。非常不建议入住。。。。。
2022-12-03

Pandahai · 2022-12-03 · Source ↗

See all 2 reports →
04

Guest scores & sentiment

From 322 guest reviews · multi-source · as of 2026-07-09

Guests praise spacious, clean rooms, friendly staff, free parking, and pet-friendly policy. Common complaints include noise from the atrium design, dated facilities, spotty Wi-Fi, and inconsistent pool service.

Dimension scores · cross-source

Facilities8.6
Surroundings8.6
Cleanliness8.5
Service7.9
Value7.6
Location7.4
PraisedFriendly and professional staff · Spacious and comfortable rooms · Convenient location · Good breakfast variety
ComplaintsAtrium noise disturbance · AC control issues · Inconsistent hot water · Maintenance and cleanliness issues

KEYGood for business/families/pets. Request rooms away from elevators/vents to reduce noise. Verify Wi-Fi and breakfast policies.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation?
Located 15 miles from O'Hare Airport with a local shuttle. Woodfield Mall is a 7-minute drive. Parking is available, though fees may apply.
diningWhat dining options are available on-site?
The 400 Park Bistro on the main level offers meals and drinks. A coffee shop and snack bar/deli are also available for convenient dining.
familyIs this hotel suitable for families?
Yes, 45 family travelers praised spacious rooms and the pool. However, atrium noise may disturb sleep, so request a quiet room in advance.
businessHow is the experience for business travelers?
102 business guests liked the staff and spacious rooms. Common complaints include atrium noise, AC issues, and unstable hot water. Request a non-atrium room.
coupleAre there perks or tips for couples?
Couples loved the comfortable beds and service, often receiving upgrades or breakfast (observed). Note that some facilities are dated and extra fees may apply.
roomWhat are the room facilities and standards?
Rooms feature flat-screen TVs, coffee makers, and free toiletries. Cleanliness scores 8.5. Rooms are spacious but some furnishings are dated, and Wi-Fi can be unreliable.
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