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Holiday Inn Cleveland Northeast - Mentor by IHG

★★★·8.8/ 10Recommended
HHoliday Inn Hotels & Resorts·IHG One Rewards·Hotels
2016-09-16 opened· 132 rooms· Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorSafety deposit boxAll 41 facilities +
Review
Official

Holiday Inn Cleveland Northeast - Mentor By IHG provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel offers car hire amenities to assist you in discovering your desired offerings in Mentor (OH). When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including concierge service and luggage storage to ensure a comfortable stay for guests. Whether it's an extended stay or simply needing fresh attire, laundromat, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. The hotel's room service ensures an excellent option for your stay. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with blackout curtains and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs. Within specific rooms, a refrigerator and a coffee or tea maker is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. Start your day stress-free at Holiday Inn Cleveland Northeast - Mentor By IHG as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at Holiday Inn Cleveland Northeast - Mentor By IHG. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Earned with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, Elite status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 251 guest reviews · multi-source · as of 2026-07-11

Guests praise cleanliness, comfort, convenient location, and exceptional staff service. Common complaints involve outdated facilities, noisy AC, inconsistent breakfast quality/value, and pool maintenance or supervision issues.

Dimension scores · cross-source

Location8.8
Service8.4
Cleanliness8.4
Surroundings8.4
Facilities8.3
Value7.8
PraisedFriendly and professional staff · Excellent breakfast buffet · Clean and comfortable rooms · Convenient location near highway and dining
ComplaintsPoor soundproofing · Dated facilities or ongoing renovations · Isolated hygiene and security issues · Poor breakfast quality

KEYSuitable for those valuing service/location. Confirm breakfast policy; avoid rooms near elevators/AC if sensitive to noise.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what is nearby?
The hotel enjoys a convenient location, just 5 miles from Lake Erie. With a location score of 8.8, guests praise its accessibility and tranquility.
serviceWhat is the staff service like?
Service scores an impressive 8.4. Reviews highlight enthusiastic and professional staff, with front desk and butler-style services receiving high praise from business and family travelers.
roomWhat amenities are in the rooms? Are the beds comfortable?
Rooms feature free Wi-Fi, cable TV, mini-fridge, microwave, and desk. Beds are comfortable, but some guests report noisy AC or temperature control issues.
diningIs breakfast included? How is the quality?
Breakfast is not always included and may incur extra costs. Quality varies according to reviews. Note that Diamond members receive complimentary breakfast as an official perk.
facilityDoes the hotel have a pool? Any usage notes?
A heated indoor pool is available. However, maintenance and supervision are common complaints. Guests should verify pool status and safety guidelines upon arrival.
familyIs this hotel suitable for families with children?
Children are allowed. Families appreciate spacious, clean rooms and updated facilities. Main concerns include inconsistent breakfast quality and aging infrastructure like elevators or AC.
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