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Palliser Lodge — Bellstar Hotels & Resorts

★★★·8.3/ 10Recommended
·Lodges
Offsite parking discounted rates availableFitness facilities (surcharge)Family roomsLift / ElevatorHot tub/JacuzziParkingAll 38 facilities +
Review
Official

This lodge is located in the town of Golden near to the Kicking Horse Mountain Resort which is an up-and-coming premier ski destination. It is just a 5-minute walk from Gondola Plaza. The lodge at Kicking Horse Mountain Resort offers guests deluxe condo suite accommodation and comprises a total of 66 units spread over 4 floors. Facilities on offers to guests include lift access. This family-friendly smoke-free ski property caters to couples and offers tour/ticket assistance, multi-lingual staff, and ski storage. On site parking is complimentary. All rooms come with a private bathroom with a shower/bathtub, complimentary toiletries and a hairdryer and offer beds with premium bedding. They are equipped with a direct dial telephone with free local calls, a clock radio, complimentary wired and wireless high-speed Internet access and satellite TV with free movie channels. They offer a fridge, a microwave and tea and coffee making facilities and all feature a fireplace. A private hot tub is available in select units and all rooms have a balcony with mountain views. Furthermore, individually regulated air conditioning and heating are provided in all accommodation as standard. Extra towels/bedding and wake up calls can be requested. Cribs (infant beds) are also available and housekeeping is provided. All guest rooms are non-smoking. Recreational amenities at the lodge include ski-in/ski-out access and a hot tub. Sports enthusiasts may enjoy a workout in the gym and other recreational activities available on site include downhill skiing, hiking/biking trails and mountain biking (fees may apply to these activities). Guests can also relax with a massage treatment.

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Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-21

Guests praised mountain views, spacious rooms, and comfortable beds. Common complaints included confusing self-check-in, broken elevators, inconsistent hot water, and cleanliness issues.

Dimension scores · cross-source

Rooms8.3
Location8.3
Cleanliness8.3
Wi-Fi8.0
Service8.0
Value7.9
Facilities7.9
Surroundings7.8
PraisedMountain views and quiet setting · Spacious and clean apartment rooms · Balcony hot tub and coffee amenities · Generally friendly staff service
ComplaintsFrequent elevator outages · Remote location with limited off-season dining · Occasional cleaning and maintenance issues · Hot tub availability or condition poorly communicated

KEYSuitable for drivers/skiers. Verify elevator status, prepare for self-check-in, and inspect room amenities.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located 200m from the gondola with ski-in/ski-out access. Quiet surroundings, but dining options are limited nearby.
roomWhat are the highlights of the room facilities?
Spacious rooms (8.3/10) feature mountain-view balconies, kitchenettes, and coffee makers. Some suites have hot tubs, though water consistency varies.
serviceIs the check-in process complicated?
Check-in can be confusing as the front desk is off-site and often unattended. Self-check-in is difficult, and frequent elevator outages may require stair climbing.
familyIs it suitable for families?
Children are allowed. Rooms are spacious with full amenities like kitchens. However, lack of AC and frequent elevator issues may inconvenience families.
coupleHow is the experience for couples?
Highly recommended for couples. Guests praise the romantic mountain-view balconies, spacious King Rooms, and friendly staff service.
facilityWhat fitness and leisure facilities are available?
Features a paid fitness center, ski/bike/golf storage, free wired internet, and 24-hour security. Some rooms have hot tubs, but maintenance varies.
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