Name: Sterling Inn and Suites at Reliant and Medical Center Houston
Address: 2500 South Loop West Freeway, Houston, US

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-22

Guests frequently praise the convenient location near NRG Stadium, good value for money, and ample parking. However, complaints are heavily concentrated on poor room hygiene (roaches, stains, mold), outdated/malfunctioning facilities, persistent odors in hallways, and nighttime noise or safety concerns. The experience is highly polarized.

Dimension scores · cross-source

Wi-Fi8.4

Location7.5

Service7.1

Value6.8

Rooms6.6

Cleanliness6.6

Facilities6.3

Surroundings6.0

＋ PraisedConvenient location near NRG Stadium · Good value & spacious rooms · Easy parking access · Clean rooms & friendly staff (in some cases)

－ ComplaintsPoor hygiene, stains & pests · High noise levels & safety concerns · Worn facilities & missing accessories · Insufficient supplies & communication issues

KEYSuitable for budget travelers or short stays near NRG Stadium. Verify room cleanliness and facility status upon arrival. Not recommended for those requiring high hygiene standards or quiet, secure environments.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Queen Room with Two Queen Beds

2 × Queen bed30 ㎡up to 7

A flat-screen TV, a microwave, and a refrigerator are offered in this room.

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King Room

1 × Extra-large double bed (Super-king size)29 ㎡up to 5

A flat-screen TV, refrigerator, and microwave are offered in this room.

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RoomRoom Selected at Check-In

Room Selected at Check-In

2 × Queen bed / 1 × Extra-large double bed (Super-king size)29 ㎡up to 5

Please note the room type and bed type will be allocated upon check-in. It might be a higher room category but is subject to availability upon arrival.

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Facilities · 14

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningFamily roomsLift / ElevatorFax/photocopyingFacilities for disabled guestsParkingInternet accessOffsite parking discounted rates availableFree wired internetFront desk (limited hours)Housekeeping on requestNon-smoking roomsRoom service

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Nearby & map

DiningSights

1

Maximo

Mexican, American · Bib

$$

With burnt orange banquettes, handsome tile floors and a covered patio that looks out across West University, this cozy charmer is more than just a watering hole for refreshing margaritas and chilled lagers. The finely curated menu is packed with delicious ideas inspired by both Texan and Mexican traditions. Tortillas are nixtamalized and pressed in-house so start with a mushroom taco loaded with tempura-fried mushrooms and a sunflower seed chili crisp. Other hits include roasted oysters with green garlic butter, grilled cucumbers with charred jalapeño yogurt, and a superb smoked pork chop bur

4.6km

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.