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Zao Onsen Omiya Ryokan

★★★★·9.1/ 10Excellent
·Ryokans
Offsite parking discounted rates availableElectric bicycle charging stationFree beach shuttleAir conditioningFamily roomsLuggage storageAll 48 facilities +
Review
04

Guest scores & sentiment

From 140 guest reviews · multi-source · as of 2026-07-18

Guests praise the clean, renovated tatami rooms, free shuttle, and delicious local cuisine. Common complaints include the lack of elevators, small rotating baths, and occasional unresponsive or cold front desk service.

Dimension scores · cross-source

Rooms9.3
Cleanliness9.3
Surroundings9.0
Facilities8.8
Service8.7
Location8.7
Value8.3
Wi-Fi8.1
PraisedExcellent hot springs, food, and transport · Superb 360-degree views · Rich & delicious meals · High-quality springs & free partner bath access
ComplaintsOutdoor hot spring closed in winter · Rude and loud staff behavior at restaurant · No elevator & numerous steep stairs · Inconsistent room heating & poor insulation

KEYSuitable for fit travelers seeking value and food. Avoid if mobility is limited; book shuttle early.

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