Name: Chiltern Guest House
Address: 13 Normanby Terrace, Whitby, GB

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests praised the prime location, friendly hosts, and excellent breakfast. Common complaints included aging facilities, poor soundproofing, steep attic stairs, and occasional issues with mattress firmness or overheating.

Dimension scores · cross-source

Service9.7

Wi-Fi9.6

Location9.6

Cleanliness9.5

Rooms9.4

Value9.4

Facilities9.2

＋ PraisedExcellent location · Friendly and helpful staff · Delicious breakfast · Clean and tidy rooms

－ ComplaintsSteep and narrow stairs · Small room size · Hard/uncomfortable mattress · Unadjustable heating

KEYSuitable for those valuing location and service. Avoid attic rooms if mobility is a concern; check mattress preferences.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

RoomStandard Twin Room

Standard Twin Room

2 × Twin bed15 ㎡up to 2

The twin room offers a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This twin room features a carpeted floor, heating and a flat-screen TV. The unit offers 2 beds.

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Standard Double Room

1 × Double bed12 ㎡up to 2

The double room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This double room has a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

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RoomStandard King Room

Standard King Room

1 × Extra-large double bed (Super-king size)12 ㎡up to 2

The double room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This double room features a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.

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Standard Single Room

1 × Twin bed10 ㎡up to 1

The single room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This single room features a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.

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Facilities · 11

All facilities & services listed by the hotel (aggregated across sources).

Luggage storageKaraokeSquashCashless payment availableInternet accessFishing nearbyTennis lessons on siteFree wired internetGolf cartNon-smoking roomsNon-smoking throughout

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Nearby & map

DiningSights

1

The Brasserie at Saltmoore

Modern British

£££

Located in the extensive Saltmoore hotel and wellness resort, this chic modern brasserie welcomes guests into an elegant dining room of green walls, seersucker upholstery and marble café-style tables. The friendly service team are happy to guide you through the menu, which has a classic British heart and makes a feature of prime meats cooked on the grill. Some seasonal local produce makes an appearance too, like wonderfully pure Whitby crab in an unfussy tartlet, or crème brûlée sweetened with heather honey from the North York Moors.

2.8km

2

Stokers Whitby

Restaurant

Café

106m

3

Botham's of Whitby

Restaurant

Bakery

142m

4

Cranberry Swamp

Restaurant

Café

150m

5

The Jet Black Jewel

Restaurant

Café

199m

6

Lush Coffee

Restaurant

Café

228m

7

Rusty Shears

Restaurant

240m

8

Bitz N Pizzas

Restaurant

Fast food

285m

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.