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Grand Prince Hotel Shin Takanawa

★★★★★·8.8/ 10Recommended
PPrince Hotels·Seibu Prince Global Rewards·Hotels
1982 opened · 2016 renovated· 908 rooms· Check-in 03:00 PM / out 11:00 AM
24-hour front deskGardenLuggage storageFree WiFiConcierge serviceOutdoor pool - seasonalAll 26 facilities +
Review
Official

At Grand Prince Hotel Shin Takanawa, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Amenities at taxi offered by Grand Prince Hotel Shin Takanawa simplify the organization of your excursions, tourist activities, and other adventures in Tokyo. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as luggage storage and safety deposit boxes. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Grand Prince Hotel Shin Takanawa. Desire to unwind? Make the most of your visit at Grand Prince Hotel Shin Takanawa with accessible amenities such as daily housekeeping. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Grand Prince Hotel Shin Takanawa. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations at Grand Prince Hotel Shin Takanawa also include unique design elements like a balcony or terrace. In certain chosen rooms, a refrigerator is conveniently available for your use. Grand Prince Hotel Shin Takanawa offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. An additional advantage for guests is the executive lounge, which offers an outstandingly cozy and excellently furnished environment for relaxation. A delightful breakfast is the perfect way to begin your day, and at Grand Prince Hotel Shin Takanawa, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Grand Prince Hotel Shin Takanawa, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by paying a visit to massage and hot tub for ultimate relaxation. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

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Guest scores & sentiment

From 405 guest reviews · multi-source · as of 2026-07-03

Guests praise the convenient location, grand lobby, beautiful gardens, spacious rooms, and extensive breakfast. Common complaints include the uphill walk, dated facilities, occasional cleanliness issues, and inconsistent service.

Dimension scores · cross-source

Surroundings8.8
Cleanliness8.6
Facilities8.4
Service8.2
Location8.0
Value7.6
PraisedConvenient location near Shinagawa Station · Beautiful Japanese garden · Spacious and comfortable rooms · Extensive breakfast buffet
ComplaintsDated room facilities · Outdated bathroom design · Long queues for breakfast and check-in · Inconsistent service efficiency

KEYSuitable for families valuing space and breakfast. Avoid if sensitive to age of facilities or steep walks.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? How far is it from the station?
The hotel is conveniently located near Shinagawa Station. However, note the uphill walk with luggage. Location score is 8.0.
diningHow is the breakfast? Is there an extra charge?
Breakfast is extensive and highly rated, though it incurs an extra charge. It is a major highlight for guests.
roomAre the rooms spacious? What about cleanliness?
Rooms are generally spacious and well-equipped. However, some guests reported cleanliness issues like mold or stains. Cleanliness score is 8.6.
facilityDoes the hotel have a pool? Is it open to guests?
The hotel has a seasonal outdoor pool and 24-hour gym. Note that the pool may have high fees and limited hours.
serviceIs the front desk efficient? Are there long queues?
Service score is 8.2. While multilingual staff are available, some guests report low efficiency and queues during peak times.
memberWhat official perks do Diamond members get?
Diamond members officially receive bonus points, lounge access, welcome amenities, and possible late checkout or room upgrades. Breakfast benefits vary.
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