Name: Felix Hotels - Residence Hotel Costa Serena
Address: Loc Costa Serena Strada Per Porto Raphael, Palau, IT

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Guest scores & sentiment

From 82 guest reviews · multi-source · as of 2026-07-20

Guests praise the tranquil lagoon views, comfortable beds, and friendly staff. However, complaints focus on dated facilities, poor soundproofing, missing kitchen essentials, low-value breakfast, slow deposit refunds, and weak WiFi.

Dimension scores · cross-source

Wi-Fi9.3

Service8.9

Rooms8.6

Cleanliness8.6

Location8.2

Value8.1

Surroundings8.0

Facilities7.8

＋ PraisedTranquil natural environment · Comfortable bedding · Beautiful pool · Friendly and welcoming staff

－ ComplaintsPoor soundproofing · Uncomfortable sofa bed · Missing kitchen utensils · Bathroom needs renovation

KEYIdeal for self-driving guests seeking tranquility. Bring kitchenware, verify WiFi coverage, and manage breakfast expectations.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Two Bedroom Suite Apartment

1 × Queen bed70 ㎡up to 6

Features a fully equipped kitchenette with a fridge and a dining area with a sofa bed. Apartments on the ground floor have a private patio while the ones on the first floor have a furnished balcony. Air conditioning available.

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One Bedroom Comfort Apartment

1 × Sofa bed46 ㎡up to 4

Offering free WiFi, this air-conditioned apartment features 1 bedroom, a living room with sofa bed, and a fully equipped kitchenette with a fridge, and electric kettle with tea bags.

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Classic Studio

1 × Queen bed34 ㎡up to 3

Features a fully equipped kitchenette with a fridge and a dining area with a double bed. Apartments on the ground floor have a private patio while the ones on the first floor have a furnished balcony. Air conditioning available.

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Facilities · 53

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsLuggage storageCar hireParkingPets allowedShared lounge/TV areaShuttle service (additional charge)Concierge serviceOutdoor furnitureCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesKey accessAccess to health care professionalsDelivered food - securely coveredInternet accessJapanese gardenExercise/lap poolNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availablePaddle boating nearbyPrivate beach nearbyScuba diving on siteShopping on siteBeach toysSnack bar/deliSnorkeling on siteBeach club nearby (surcharge)Swimming nearbyAirport transportation - pickup (surcharge)Airport transportation - drop-off (surcharge)Tennis lessons on siteAccess to nearby outdoor poolAccessible train station shuttleAccessible shuttleFree wired internetFront desk (limited hours)Housekeeping on requestNon-smoking roomsTour deskNon-smoking throughout

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Nearby & map

Dining

1

La Gritta

Seafood, Mediterranean Cuisine

€€€

Two of your senses will experience powerful marine sensations in this place. Your sight will be delighted with the enchanting view, especially from the terrace, and your taste will be tantalised by the imaginative, top - quality cuisine.

3.1km

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.