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Hotel Indigo Baltimore Downtown by IHG

★★★★·9.3/ 10Excellent
HHotel Indigo·IHG One Rewards·Hotels
2015-06-10 opened· 162 rooms· Check-in 04:00 PM / out 11:00 AM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outAll 71 facilities +
Review
Official

Hotel Indigo Baltimore Downtown, an IHG Hotel By IHG provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel offers taxi amenities to assist you in discovering your desired offerings in Baltimore (MD). When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Whether it's an extended stay or simply needing fresh attire, laundromat, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. The hotel's room service ensures an excellent option for your stay. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television, in-room video streaming and cable TV for their entertainment needs. Within specific rooms, a refrigerator and a coffee or tea maker is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. Start your day stress-free at Hotel Indigo Baltimore Downtown, an IHG Hotel By IHG as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Visitors staying at Hotel Indigo Baltimore Downtown, an IHG Hotel By IHG have the option to receive groceries in their room for meal preparation, courtesy of the unique service provided by the hotel. Throughout the day, engage in the entertaining activities available at Hotel Indigo Baltimore Downtown, an IHG Hotel By IHG. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the exceptional, personalized staff service, prime location, and quality breakfast. Common complaints include aging facilities (carpets, curtains), inconsistent restaurant/valet service, occasional odors, and parking fees.

Dimension scores · cross-source

Service9.0
Value9.0
Location9.0
Surroundings8.8
Cleanliness8.7
Facilities8.5
+ PraisedExceptional and personalized staff service · Convenient location near convention center · Clean, comfortable, and uniquely designed rooms · Good breakfast and dining experience
- ComplaintsOccasional rude or unhelpful staff interactions · Room facility issues like noisy AC · Inconsistent food quality or missing room service · Disputes over parking policies or fees

KEYIdeal for those valuing service and location. Expect older facilities, check parking fees, and verify dining service consistency.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?+
Located in downtown Baltimore, it is within walking distance of Mt Vernon Place and the Basilica of the Assumption. The location score is 9.0, offering easy access to shopping and landmarks.
diningWhat are the breakfast and dining options like?+
Poets restaurant serves daily hot breakfast, lunch, and dinner with high guest ratings. A coffee shop, room service, and kid meals are also available.
serviceHow is the level of service?+
Service scores 9.0 out of 10. Guests consistently praise the enthusiastic, personalized staff service, though occasional inconsistencies in valet or dining have been noted.
roomWhat is the condition of the rooms? Any pros or cons?+
Rooms are spacious with free Wi-Fi and coffee makers. Pros include unique design and cleanliness; cons involve aging facilities like carpets, occasional odors, and noise issues.
familyIs this hotel suitable for families with children?+
Yes, it welcomes children and offers kid meals, luggage storage, and accessibility features. Families appreciate the attentive staff and cleanliness.
businessHow is the experience for business travelers?+
Business guests highly rate the professional service from front desk and concierge. Rooms are clean and convenient, though some note parking policies and occasional staff attitude issues.
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